Emily Visentin
Brampton,ON
Summary
Dynamic and attentive, excelled at Texas Lone Star Bar and Grill by enhancing customer satisfaction and maintaining high service efficiency. Skilled in customer service and multitasking, adept at building customer rapport and collaborating with teams. Recognized for clear communication with kitchen staff, significantly contributing to positive customer feedback. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Texas Lone Star Bar and Grill
04.2023 - 05.2024
- Checked guests' identification before serving alcoholic beverages.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Cardinal Leger Secondary School
Brampton, ON06.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Memory retention
Languages
English
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
Timeline
Waitress
Texas Lone Star Bar and Grill
04.2023 - 05.2024
- ServSafe Alcohol Certification - National Restaurant Association.
High School Diploma -
Cardinal Leger Secondary School
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