Emily Visentin
Brampton,ON
Summary
Dynamic and attentive, excelled by enhancing customer satisfaction and maintaining high service efficiency. Skilled in customer service and multitasking, adept at building customer rapport and collaborating with teams. Recognized for clear communication with kitchen staff, significantly contributing to positive customer feedback. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
The Rec Room Sports Grill
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress
Texas Lone Star Bar and Grill
04.2023 - 05.2024
- Checked guests' identification before serving alcoholic beverages.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Cardinal Leger Secondary School
Brampton, ON06.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Memory retention
Certification
- Smart Serve Alcohol Certification - National Restaurant Association.
Timeline
Bartender
The Rec Room Sports Grill
10.2024 - Current
Waitress
Texas Lone Star Bar and Grill
04.2023 - 05.2024
- Smart Serve Alcohol Certification - National Restaurant Association.
High School Diploma -
Cardinal Leger Secondary School
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