Summary
Overview
Work History
Education
Skills
Skills And Competence
Personal Information
Languages
Timeline
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Emily Colreavy

Whistler,BC

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

8
8
years of professional experience

Work History

Retail Sales Supervisor

Vail Resorts
06.2023 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.

Stock Associate

Coles Group
01.2023 - 05.2023
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.

Bartender

Indigo Oscars
12.2022 - 05.2023
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Advanced Airline Service Agent

Swissport Australia
01.2021 - 11.2022
  • In charge of smooth operations of airline turnaround including airline servicing, load and unload or baggage and cargo
  • Collaborated with airline staff to facilitate smooth flight operations and on-time departures.
  • Upheld strict security protocols when processing passenger identification documents, preventing unauthorized access to restricted areas.

Crew Team Leader

Hungry Jack's/Fast Food Restaurant
02.2016 - 01.2021
  • Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
  • Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
  • Collaborated closely with management to develop goals, objectives, and performance metrics for the crew members we led.

Education

Bachelor of Arts - Korean Studies And Linguistics

University of Western Australia
Perth, WA
12.2021

High School Diploma -

Prendiville Catholic College
Ocean Reef, WA
10.2018

Skills

  • Order Management

  • Relationship building and management

  • Customer Relationship Building

  • Goals and performance

  • Staff Training and Development

  • Operations

  • Strong multitasking

  • Highly reliable

Skills And Competence

English, Korean, Italian, Attentive and can listening adapt to changes in instructions Experience in customer service Experience working competently in high stress situation Obtained RSA through Galaxy Training Australian, Competent in using Microsoft Office including Word and Excel Competent in using PC and Mac computers

Personal Information

  • Employment: Full Time/Part Time
  • Date of Birth: 10/30/00
  • Gender: Female
  • Nationality: Australian

Languages

English
Native or Bilingual
Italian
Limited Working
Korean
Limited Working

Timeline

Retail Sales Supervisor

Vail Resorts
06.2023 - Current

Stock Associate

Coles Group
01.2023 - 05.2023

Bartender

Indigo Oscars
12.2022 - 05.2023

Advanced Airline Service Agent

Swissport Australia
01.2021 - 11.2022

Crew Team Leader

Hungry Jack's/Fast Food Restaurant
02.2016 - 01.2021

Bachelor of Arts - Korean Studies And Linguistics

University of Western Australia

High School Diploma -

Prendiville Catholic College

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Emily Colreavy