Elio Brandelli

- Partner closely with store leadership, Apple Retail, and peers within the region to identify emerging technology and consumer trends. To share how the team can use those insights to develop new sales opportunities.

- Maintain technology industry knowledge and macro-movements within verticals to anticipate how technology can be utilized.
- Lead and assist with briefings, provide recommendations for deployment and set up, and bring in internal departments support.

- Mentors others on product knowledge and purchasing options, including financing and carrier contracts and share practices on ownership and customer loyalty within different areas of the store.

- Was responsible for testing scripts on Apple Retail Software.

- Developed bug reports to make sure developers have proper information.

- Provided support to developers when progress was blocked or id scripts were unclear.

- Worked with developers to explain issues faced during test periods and to come up with solutions.

- Provided feedback and coaching to other testers to ensure it was done correctly

- Managed deployment of merchandising strategy, ensuring store environment meets Apple’s exceptionally high standards.

- Partnered daily with leadership to ensure understanding of merchandising and technology principles and translated these practices to business results.

- Oversaw deployment and maintenance of all in-store use (ISU) devices, including 150+ iOS devices, 20+ Macs, and an array of wired and wireless networking.

Directed and coordinated training for new hires to impart information about company policies, values, and customer service excellence.

Highly skilled at uncovering customer needs, then following through with enlightening solutions and getting the right products into customers' hands. Proud to be part of a team that delivers a industry leading customer experience like no other.

- Established and administered a sales and fulfillment team responsible for 4000+ Bell Mobility subscribers (over 90 medium / enterprise corporate clients).

- Introduced new and existing clients to new industry leading edge solutions, the Internet of Things (IoT) & Machine-to-Machine (M2M) technologies to help streamline day to day operations, while maximizing their Return on Investment.

- Promoted positive customer experience through day-to-day supervision and management of Business to Business facility.

The First Full Service Pet Funeral home in Alberta, established to ease the pain of saying goodbye to your very special Part of the Family.

Strategic consulting, business plans & sales strategy development for the opening of new retail locations in Edmonton and surrounding communities.

Involved with the launch of the Store within a Store concept, in all four Edmonton Stores.

Successfully planned, designed and operated a Sports Memorabilia Retail store of over 3800 sq ft. Served as a vendor at the Renowned National Sports Collectors Convention for 6 years.

- Oil / Gas Production Accounting
- Corporate Reporting / Financial Analyst Accounting
- Resources/Budget Analyst Accounting

- Reported results of $32 million in Shell Investments Limited directly to Corporate Controller
- Completed courses towards Certified Management Accountant (CMA) Accreditation