Ebehita Omokhodion
Personal Support Worker
Whitby
Summary
Compassionate and dedicated Personal Support Worker with a strong background in providing high-quality care and support to diverse clients. Brings excellent communication and interpersonal skills gained from years in customer service, ensuring clients feel heard, respected, and comfortable. Eager to contribute empathy, reliability, and a client-centered approach to a supportive healthcare team.
Overview
2
2
years of professional experience
2
2
Certifications
1
1
Language
Work History
Technical Advisor
Transcom Corporation
08.2024 - 06.2025
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded proactively and positively to rapid change.
- Provided expert guidance on technical issues, ensuring timely resolution and enhancing customer satisfaction.
Financial Advisor
Ruiscito Investment Ltd
12.2022 - 04.2024
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each client's individual needs.
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Educated clients on financial topics and best practices.
- Improved company sales performance by cross-selling various products and services.
- Increased client satisfaction by providing personalized banking solutions and financial advice.
- Managed time effectively to handle multiple tasks concurrently while maintaining attention to detail.
Education
Bachelor of Science - Mass Communication
Lead City University
Skills
Effective Communication
- Active Listening
- Multitasking Abilities
- Tech-Savvy
- Customer Support
- Technical Operations Management
- Compassionate care
Emotional support
Professional boundaries
First aid and safety
Certification
BLENDED STANDARD FIRST AID AND CPR/AED LEVEL C
Additional Information
Ruiscito Ivestment Ltd
Employer: Ehimen Ikem, Managing Director.
Contact: +234 8175930210
Timeline
BLENDED STANDARD FIRST AID AND CPR/AED LEVEL C
04-2025
BASIC LIFE SUPPORT
04-2025
Technical Advisor
Transcom Corporation
08.2024 - 06.2025
Financial Advisor
Ruiscito Investment Ltd
12.2022 - 04.2024
Bachelor of Science - Mass Communication
Lead City University
Similar Profiles
Barbara BurnsBarbara Burns
Sr Customer Service Advisor at Transcom CorporationSr Customer Service Advisor at Transcom Corporation
Ebehita OmokhodionEbehita Omokhodion
Technical Advisor at Transcom CorporationTechnical Advisor at Transcom Corporation
Jacqueline OchoaJacqueline Ochoa
Customer Service Representative at Transcom USACustomer Service Representative at Transcom USA
BENJAMIN WARNERBENJAMIN WARNER
Computer Science Co-Op Student at Ontario Power GenerationComputer Science Co-Op Student at Ontario Power Generation
Karl Gabriel EscobarKarl Gabriel Escobar
Customer Service Team Member at Taco BellCustomer Service Team Member at Taco Bell