Summary
Overview
Work History
Education
Skills
Languages
Timeline
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XINYI (ISABEL) WANG

Vancouver

Summary

Experienced Administrative Assistant and Skilled Digital Specialist with more than 7 years of work experience in multiple industries. Focused, self-driving, eager to learn and dedicated to contributing to team success through excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

PROGRAM ASSISTANT CR-04

Immigration, Refugees and Citizenship Canada
01.2023 - Current
  • Provided in-person biometrics appointments for refugee claimants in a professional and friendly manner
  • Scheduled Eligibility Interviews and prepared physical documents for over 70 clients/day
  • Arranged interpretation and created interpreter contracts in a timely manner
  • Handled documents with personal information including passports and national IDs professionally
  • Sorted documents according to established filing systems, located and retrieved documents from files as requested
  • Assisted officers to prepare information and physical files for in person interviews in a fast paced environment
  • Worked with incoming correspondences, outgoing correspondences and provided data entry for C-checks on GCMS
  • Managed team email inbox and responded to external and internal inquiries
  • Process PR cards for clients on GCMS and PR portal
  • Quickly learned new skills through training sessions and applied them to daily tasks
  • Coached new team members through multiple training sessions
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Performed duties in accordance with applicable standards and guidelines in the federal government

DIGITAL SPECIALIST

Glacier Media Group - Eastward Media
03.2019 - 01.2023
  • Managed multiple Google Ads, Google Display and social media campaigns for companies in various industries
  • Provided long-term digital and social content strategies, creative writing and layout design for famous brands (e.g 7-Eleven, Kohler and Sporting Life)
  • Utilized Adobe Creative Cloud to create static and animated marketing materials for programmatic and video campaigns
  • Interacted with customers regularly online or in person to provide reports, present monthly editorial calendars and collect information for adjustments
  • Collaborated with coworkers and vendors for multiple successful ad campaigns within tight deadlines
  • Created and maintained appealing WordPress landing pages
  • Collected and analyzed data using web traffic metrics in Google Ads and Google Analytics
  • Translated complex data into graphical comprehensive reports
  • Translated marketing materials between English and Chinese for multiple campaigns
  • Enhanced Video Campaigns using After Effects

WEB AND GRAPHIC DESIGNER

Chi Active Ltd
01.2016 - 08.2018
  • Worked closely with the sales team to create or tailor digital marketing materials toward reaching monthly sales goals
  • Designed websites from scratch using clean hand-coded HTML, CSS and JavaScript
  • Launched and maintained the company's E-commerce website on Shopify
  • Optimized websites regularly for better performance
  • Captured and edited product photos from different angles for online stores
  • Created digital image files for use in digital and traditional printing methods
  • Managed multiple design projects by prioritizing tasks and meeting deadlines.

Education

Master of Education - CURRICULUM DESIGN

UBC
Vancouver, BC
11.2013

Certificate - NEW MEDIA AND WEB DEVELOPMENT

BCIT
Burnaby, BC
10.2015

Bachelor of Arts - English

Northeast Normal University
07.2012

Skills

  • Microsoft Office
  • Web/Graphic Design
  • Adobe Creative Cloud
  • Customer Service
  • Teamwork and collaboration
  • Scheduling management
  • Multitasking and organization
  • Bilingual (English and Chinese)

Languages

English
Chinese (Mandarin)

Timeline

PROGRAM ASSISTANT CR-04

Immigration, Refugees and Citizenship Canada
01.2023 - Current

DIGITAL SPECIALIST

Glacier Media Group - Eastward Media
03.2019 - 01.2023

WEB AND GRAPHIC DESIGNER

Chi Active Ltd
01.2016 - 08.2018

Certificate - NEW MEDIA AND WEB DEVELOPMENT

BCIT

Master of Education - CURRICULUM DESIGN

UBC

Bachelor of Arts - English

Northeast Normal University
XINYI (ISABEL) WANG