Alaina Grindell
Ottawa
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated hospitality professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Program Assistant CR-04
Immigration, Refugees And Citizenship Canada
04.2023 - Current
- Created and updated digital files to maintain current, accurate and compliant documentation on the Global Case Management System.
- Gathered information and entered details into computer tracking spreadsheets, ie Microsoft Excel and Word.
- Filed records with precise approach to optimize data security and ease of use by program personnel.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
Team Lead PM-03
Immigration, Refugees And Citizenship Canada
07.2022 - 03.2023
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Program Assistant CR-04
Immigration, Refugees and Citizenship Canada
11.2021 - 07.2022
- Created and updated digital files to maintain current, accurate and compliant documentation on the Global Case Management System.
- Gathered information and entered details into computer tracking spreadsheets, ie Microsoft Excel and Word.
- Filed records with precise approach to optimize data security and ease of use by program personnel.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
Assistant General Manager
Central Pub & Eatery
08.2018 - 03.2020
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Reduced food waste by closely monitoring inventory levels, ordering supplies as needed, and adjusting menus accordingly.
General Manager
Navarra
06.2016 - 08.2018
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Event Manager
Ace Mercado
08.2014 - 06.2016
- Managed administrative logistics of events planning, event booking and event promotions.
- Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
Education
High School Diploma -
St. Francis Xavier Catholic High School
Hammond, ON06.2000
Skills
- Self-motivated professional
- Collaboration
- Flexible & Adaptable
- Customer Service
- Interpersonal Communication
- Adaptability
- Computer proficiency
- Decision Making
Timeline
Program Assistant CR-04
Immigration, Refugees And Citizenship Canada
04.2023 - Current
Team Lead PM-03
Immigration, Refugees And Citizenship Canada
07.2022 - 03.2023
Program Assistant CR-04
Immigration, Refugees and Citizenship Canada
11.2021 - 07.2022
Assistant General Manager
Central Pub & Eatery
08.2018 - 03.2020
General Manager
Navarra
06.2016 - 08.2018
Event Manager
Ace Mercado
08.2014 - 06.2016
High School Diploma -
St. Francis Xavier Catholic High School
Similar Profiles
Chw-Han YUChw-Han YU
Access Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with CommissionairesAccess Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with Commissionaires
Thomas Henry TrimbleThomas Henry Trimble
Case Processing Agent at Immigration, Refugees and Citizenship Canada (Government of Canada)Case Processing Agent at Immigration, Refugees and Citizenship Canada (Government of Canada)
Maria DammousMaria Dammous
Operations Manager at Government of Canada, Immigration Refugees and Citizenship CanadaOperations Manager at Government of Canada, Immigration Refugees and Citizenship Canada
Rozana RamzeenRozana Ramzeen
Program Assistant at Immigration, Refugees and Citizenship CanadaProgram Assistant at Immigration, Refugees and Citizenship Canada
PARIKSHITH UPADHYAYAPARIKSHITH UPADHYAYA
Onshore Lead & Business Analyst, Oracle CC&B at IBMOnshore Lead & Business Analyst, Oracle CC&B at IBM