Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dragana Adzic

Kitchener,ON

Summary

Dedicated, resourceful, and proactive pharmacy assistant with previous experience seeking a full-time position in a patient-centered environment focused on commitment to customer satisfaction Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling.

Overview

19
19
years of professional experience

Work History

Pharmacy Assistant

Shopper Drug Mart
01.2014 - Current
  • Processing prescription and adjudication resolving
  • Implemented training manual for new hires in pharmacy department that increased efficiency, task completion, and product knowledge
  • Streamlined pharmacy operations by scheduling and tracking employees' weekly and monthly duties which resulted in enhanced performance management system
  • Devised new method of efficiently identifying expired products, preventing profit loss of at least 10 percent
  • Regularly developed rapport with patients and processed prescriptions efficiently which increased number of repeat customer
  • Conducted daily Pharmacy department accounting and plan administration/claims
  • Conducted daily blister pack packaging for the patients
  • Steri-cycle returns and ordering supplies
  • Audit documentation
  • MMS Holding tank/Claims/Receiving
  • Monthly expenses reports.

Pharmacy Assistant

Drug Basics Pharmacy
04.2008 - 01.2014

Pharmacy Assistant

Central/Tannery Pharmasave
02.2010 - 05.2011

Pharmacy Assistant

Pharmaplus Pharmacy
01.2005 - 01.2006

Education

Pharmacy Technician Program -

CTS Canadian Career College - Pharmacy Technician
North Bay, ON
07.2024

Bachelor of Science–Geography and Environmental Science -

Wilfrid Laurier University
Waterloo, ON
01.2005

Pharmacy

PEBC -Pharmacy Technician Evaluation Exam
Toronto, ON
01.2011

Skills

  • Secure storage of medications
  • Verifying orders
  • POS System Operation
  • Interpreting orders

Languages

English
Full Professional

Timeline

Pharmacy Assistant

Shopper Drug Mart
01.2014 - Current

Pharmacy Assistant

Central/Tannery Pharmasave
02.2010 - 05.2011

Pharmacy Assistant

Drug Basics Pharmacy
04.2008 - 01.2014

Pharmacy Assistant

Pharmaplus Pharmacy
01.2005 - 01.2006

Pharmacy Technician Program -

CTS Canadian Career College - Pharmacy Technician

Bachelor of Science–Geography and Environmental Science -

Wilfrid Laurier University

Pharmacy

PEBC -Pharmacy Technician Evaluation Exam
Dragana Adzic