Dakshita Bhandari
Edmonton
Summary
Experienced in cash management, I am a proficient and hardworking individual with strong organizational skills and a commitment to customer service. Known for my excellent communication skills, attention to detail, and strong work ethic. I prioritize delivering a positive customer experience while effectively managing time.
Overview
2
2
years of professional experience
Work History
Supervisor
Shopper Drug Mart
08.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Customer Service Representative
Shoppers Drug mart
05.2022 - Current
- Provide outstanding customer service by fostering positive interactions with customers
- I also make sure that the checkout area is consistently neat and organized
- When customers approach, I greet them warmly with a friendly smile and a positive attitude
- Additionally, I am meticulous in my scanning or inputting of product information to ensure that all transactions are processed accurately and without any discrepancies
- Make sure that loss prevention protocols are adhered to and manage the inventory of cash, lottery, and stamp supplies
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Northern Alberta Institute of Technology
Edmonton, AB06.2024
Skills
- Customer service
- Inventory management
- Problem solving
- Employee Training
- Transaction and Cash Management
- Microsoft office suite knowledge
- Great in communication
- Great as team leader too
Languages
English (proficient)
Hindi and Punjabi (Native)
Availability
Part time
Timeline
Supervisor
Shopper Drug Mart
08.2024 - Current
Customer Service Representative
Shoppers Drug mart
05.2022 - Current
High School Diploma -
Northern Alberta Institute of Technology
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