Hans Maini
Mississauga,Canada
Summary
Dependable and hardworking retail professional with over six years of hands-on experience in customer service, team supervision, and store operations. Recognized for a strong work ethic, attention to detail, and a commitment to delivering outstanding customer experiences. Proven ability to handle cash management, inventory, and front-end operations while supporting a collaborative and efficient work environment. Excels in fast-paced settings and consistently demonstrates initiative and accountability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier Supervisor
Shopper Drug Mart
05.2019 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently
- Prepared daily deposits and organized float cash for store opening procedures
- Balanced cash registers and post office tills, ensuring accuracy and accountability
- Conducted safe counts and maintained accurate cash control records
- Received and signed for merchandise deliveries, verifying quantity and condition
- Managed Picklist requirements to support inventory replenishment and order accuracy
- Stocked and faced shelves to maintain an organized and visually appealing sales floor
- Provided break coverage for cashiers, ensuring uninterrupted customer service
- Resolved customer concerns at checkout, maintaining a positive shopping experience
Cashier
Shopper Drug Mart
05.2019 - 05.2019
- Processed customer transactions accurately and efficiently
Produce Clerk
Sobeys Canada
05.2017 - 02.2018
Co-op Student
Sobeys Canada
02.2017 - 04.2017
Associate
Stericycle (formerly Securit Manufacturing)
02.2016 - 08.2016
Education
College Vocational Program Certificate -
George Brown College
Toronto, None04-2017
Skills
- Customer-focused complaint resolution
- Problem-solving skills
- Accurate data entry
- Effective listening
- Client support
- Customer service expertise
- Conflict resolution
- Effective relationship management
- Skilled in resolving conflicts
- Client satisfaction evaluation
Languages
English
Native or Bilingual
Certification
- Certificate: TALC Academy
Timeline
Cashier Supervisor
Shopper Drug Mart
05.2019 - Current
Cashier
Shopper Drug Mart
05.2019 - 05.2019
Produce Clerk
Sobeys Canada
05.2017 - 02.2018
Co-op Student
Sobeys Canada
02.2017 - 04.2017
Associate
Stericycle (formerly Securit Manufacturing)
02.2016 - 08.2016
College Vocational Program Certificate -
George Brown College
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