Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Hans Maini

Mississauga,Canada

Summary

Dependable and hardworking retail professional with over six years of hands-on experience in customer service, team supervision, and store operations. Recognized for a strong work ethic, attention to detail, and a commitment to delivering outstanding customer experiences. Proven ability to handle cash management, inventory, and front-end operations while supporting a collaborative and efficient work environment. Excels in fast-paced settings and consistently demonstrates initiative and accountability.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cashier Supervisor

Shopper Drug Mart
05.2019 - Current
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently
  • Prepared daily deposits and organized float cash for store opening procedures
  • Balanced cash registers and post office tills, ensuring accuracy and accountability
  • Conducted safe counts and maintained accurate cash control records
  • Received and signed for merchandise deliveries, verifying quantity and condition
  • Managed Picklist requirements to support inventory replenishment and order accuracy
  • Stocked and faced shelves to maintain an organized and visually appealing sales floor
  • Provided break coverage for cashiers, ensuring uninterrupted customer service
  • Resolved customer concerns at checkout, maintaining a positive shopping experience

Cashier

Shopper Drug Mart
05.2019 - 05.2019
  • Processed customer transactions accurately and efficiently

Produce Clerk

Sobeys Canada
05.2017 - 02.2018

Co-op Student

Sobeys Canada
02.2017 - 04.2017

Associate

Stericycle (formerly Securit Manufacturing)
02.2016 - 08.2016

Education

College Vocational Program Certificate -

George Brown College
Toronto, None
04-2017

Skills

  • Customer-focused complaint resolution
  • Problem-solving skills
  • Accurate data entry
  • Effective listening
  • Client support
  • Customer service expertise
  • Conflict resolution
  • Effective relationship management
  • Skilled in resolving conflicts
  • Client satisfaction evaluation

Languages

English
Native or Bilingual

Certification

  • Certificate: TALC Academy

Timeline

Cashier Supervisor

Shopper Drug Mart
05.2019 - Current

Cashier

Shopper Drug Mart
05.2019 - 05.2019

Produce Clerk

Sobeys Canada
05.2017 - 02.2018

Co-op Student

Sobeys Canada
02.2017 - 04.2017

Associate

Stericycle (formerly Securit Manufacturing)
02.2016 - 08.2016

College Vocational Program Certificate -

George Brown College
Hans Maini