Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Donghyeon Kim (Daniel)

Toronto,ON

Summary

I learn quickly in any environment. I attended an international school when I was young and studied up to the level of the GRE in the U.S., so I have a high level of English proficiency. I have studied diligently and have also pursued my talents in music. I came to Canada because I love its vibe, and I want to find a job as soon as possible in Toronto to live a stable life. I have various server experiences, and I enjoy and am good at meeting people and having small talk. I really want to work in a server or bar position. I hope to meet you again.

Overview

3
3
years of professional experience

Work History

Hotel Receptionist

Receptionist And Staff
01.2024 - 06.2024
  • Greeted assisted many foreign guests with a smile and kindness during Check-in.
  • Assisted with many foreign guests' requests.
  • Handled the processing of reservation documents.
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.

Administrative Assistant

Document Work
04.2023 - 06.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Server

Server Maneger
10.2023 - 12.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Attended to customers's requests.
  • Prepared items such as water and utensils.


Server

Server Maneger
07.2023 - 09.2023
  • Served food and beverages.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Prepared items such as water and utensils.

Administrative Assistant

Document Works
08.2021 - 04.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Education

Bachelor of Arts - Opera/Biology

Myongji University
Seoul, South Korea
02.2028

High School Diploma -

Shinil Highschool
Seoul, South Korea
02.2019

Skills

  • Smart serve License (Ontario)
  • SMAT License (Korean Service Management Aualification) Level 1
  • Telemarketing manager License
  • Taekwondo 3rd Dan
  • Hotel software knowledge
  • Microsoft Office (ITQ Hangul(Word), PowerPoint Level A)
  • Reservation Management
  • SW coding Certification Level 3
  • Can play Piano chords accompany
  • Korean History Ability Test Level 5

Languages

English
Full Professional
Korean
Native or Bilingual

Timeline

Hotel Receptionist

Receptionist And Staff
01.2024 - 06.2024

Server

Server Maneger
10.2023 - 12.2023

Server

Server Maneger
07.2023 - 09.2023

Administrative Assistant

Document Work
04.2023 - 06.2024

Administrative Assistant

Document Works
08.2021 - 04.2023

Bachelor of Arts - Opera/Biology

Myongji University

High School Diploma -

Shinil Highschool

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Donghyeon Kim (Daniel)