Anita Kler
Georgetown,Ontario
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position in this organization. Highly supportive and compassionate to those in need of extra assistance. Ready to help team to achieve goals. Seeking opportunities to expand skills while facilitating organization’s growth. Have ability to perform, make decisions, anticipate problems to make appropriate changes. Can perform under pressure and having an approach of resolving conflicts. Reliable and can maintain confidentiality. Able to Interpretate laws and can get them enforced. Trained and Educated by the professionals of of the field.
Overview
5
5
years of professional experience
Work History
Security Guard
Security Guard Group
03.2023 - Current
- Monitored and analyzed CCTV camera footage, identifying suspicious activities and taking appropriate actions
- Guarded valuables in assigned areas, maintaining a secure environment
- Responded to alarms and emergency situations promptly, evaluating risks and implementing necessary measures
- Communicated any irregularities or incidents to on-site management, maintaining accurate incident reports
- Checked visitors in and out of the premises, providing professional and courteous assistance
- Conducted regular patrols to establish a visible security presence and ensure order
- Monitored surveillance cameras, identifying disruptions or unlawful acts and initiating necessary actions
- Followed procedures for emergency situations, including evacuations and crisis management
- Secured all exits, doors, and windows after operations to prevent unauthorized access.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained extensive knowledge in data entry, analysis and reporting.
Advocate
Punjab and Haryana High Court - Chandigarh, India
09.2021 - 08.2022
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members
- Researched and wrote contracts, agreements and proposals
- Analysed problems, identified solutions and made decisions
- Communicated with clients and collected information to research cases and prepare settlement offers
- Able to analyze and use logic and reasoning to understand how a problem should be approached.
Customer Service Associate
amazon - Chandigarh, Punjab
06.2020 - 12.2020
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Educated customers on special pricing opportunities and company offerings
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Upheld quality control policies and procedures to increase customer satisfaction
- Followed policies and procedures to meet or exceed established performance requirements
- Reviewed account and service histories to identify trends and resolve issues
- Improved customer service wait times to mitigate complaints.
Process Associate
Knack Global - Mohali, Punjab, India
07.2019 - 06.2020
- Supported special projects upon request from department manager
- Verified documents and analyzed data in response to queries regarding client applications
- Prepared and filed financial statements such as balance sheets and income statements
- Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
Education
Graduate Certificate - Natural Resource/Environmental Law - Inspection and Enforcement
Sault College of Applied Arts and Technology
05.2023
Bachelor of Laws - Law
Punjabi University Patiala
08.2021
Master of Arts - Political Science
Panjab University Chandigarh
07.2018
Skills
- Smart Serve Ontario Certificate
- Interpretational Skills in Federal, Provincial and By- laws
- Can work independently with off-site supervision
- Vigilant and watchful
- English fluency
- Strong Verbal & Written Communication
- Experience conducting internal or external interviews
- WHMIS
- Confidentiality
- Conflict Management
- Use of Force
- Driving License – G
- Ontario IMS – 100 Certification
- First Aid CPR with AED
- Shift work experience
- Able to stand for long periods
- Adaptability
- Quality Inspection
- Problem Solving and Decision Making
- Customer Service
- Attention to details
- Strong Organizational Skills
- Quality Control and Assurance
- Ability to Enforce laws in professional manner as per situation
- Strong team player
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Security Guard
Security Guard Group
03.2023 - Current
Advocate
Punjab and Haryana High Court - Chandigarh, India
09.2021 - 08.2022
Customer Service Associate
amazon - Chandigarh, Punjab
06.2020 - 12.2020
Process Associate
Knack Global - Mohali, Punjab, India
07.2019 - 06.2020
Graduate Certificate - Natural Resource/Environmental Law - Inspection and Enforcement
Sault College of Applied Arts and Technology
Bachelor of Laws - Law
Punjabi University Patiala
Master of Arts - Political Science
Panjab University Chandigarh