Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Manager of Operations
AGI Transport INC
01.2021 - Current
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Plan, organize, direct, control and evaluate the operation of or department responsible for co-ordinating, arranging and monitoring the transportation and movement of goods
Arrange shipping documentation and oversee the schedule, dispatch and tracking of goods
Set transportation service rates and performance indicators
Develop plans and procedures for the transportation and storage of goods
Negotiate with carriers, warehouse operators and insurance company representatives for services and preferential rates
Control the departmental budget
Recruit personnel and oversee their training.
Manager
Hurry Curry
01.2018 - 08.2021
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Set staff work schedules and monitor staff performance
Negotiate arrangements with suppliers for food and other supplies
Negotiate arrangements with clients for catering or use of facilities for banquets or receptions
Education
Associate of Arts - Hospitality Hotel And Restaurant Management
St. Clair College of Applied Arts And Technology
Windsor, ON
04.2019
Skills
Teamwork and Collaboration
Decision-Making
Customer Service
Staff Management
Customer Relations
Team Leadership
Driving ( G license Ontario )
Private investigation and security license
Ontario smart serve license
Employee Scheduling
Staff training/development
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Manager of Operations
AGI Transport INC
01.2021 - Current
Manager
Hurry Curry
01.2018 - 08.2021
Associate of Arts - Hospitality Hotel And Restaurant Management