Savannah Cooper
Los Angeles
Summary
Dynamic manager with a proven track record at Frosty, excelling in conflict resolution and team collaboration. Leveraged strong knife skills to enhance food quality and customer satisfaction. Successfully motivated teams to achieve high performance in fast-paced environments, ensuring compliance with health and safety standards while delivering exceptional service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Frosty
Angels Camp, CA
09.2024 - 08.2025
- Supported project management tasks by organizing schedules and resources.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Crew Member
McDonald's
Angels Camp, CA
02.2024 - 08.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register accurately, handling transactions and processing payments efficiently.
- Prepared food items according to safety and quality standards, maintaining cleanliness throughout workspace.
- Maintained inventory levels by restocking supplies and managing waste effectively during shifts.
Team Member
Frosty
Angels Camp, CA
09.2023 - 04.2024
- Provided exceptional customer service in fast-paced restaurant environment.
- Assisted in food preparation and ensured compliance with safety standards.
- Adapted quickly to changing menu items and customer preferences.
Sandwich Artist
Subway
Angels Camp
03.2021 - 11.2021
- Crafted sandwiches according to customer specifications, ensuring quality and consistency.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
- Assisted in training new team members on sandwich preparation techniques and customer service skills.
Education
Bachelor of Science - Environmental Science
Southern New Hampshire University
Hooksett, NH06-2028
Diploma - Culinary Arts
Institute of Culinary Education
Pasadena, CA04-2026
Skills
- Strong Knife Skills
- Knowledge of Mother Sauces
- Practice of Workplace Health, Safety and Sanitation Laws
- Teamwork Collaboration
- Decision-making
- Shift scheduling
- Conflict resolution
Certification
ServSafe - Food Handlers Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Manager
Frosty
09.2024 - 08.2025
Crew Member
McDonald's
02.2024 - 08.2024
Team Member
Frosty
09.2023 - 04.2024
Sandwich Artist
Subway
03.2021 - 11.2021
Bachelor of Science - Environmental Science
Southern New Hampshire University
Diploma - Culinary Arts
Institute of Culinary Education