Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Divya Divya

Surrey,BC

Summary

Customer-oriented Crew Shift Leader consistently praised for quality and timeliness of projects and exemplary customer service delivery. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service/Crew Member Supervisor

Quesada Burritos & Tacos
01.2022 - 06.2023
  • Distributed necessary tasks and duties during each shift.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Quickly and efficiently resolved complaints and escalated issues.
  • Take customer orders, operate cash registers, process various forms of payment, and distribute completed orders to customers.
  • Serving, hosting, and food preparation.
  • Respond to customer inquiries and clean dining area.
  • Responsible for helping company to achieve its goals and targets.

Women Support Worker

Abhiyaan Foundation Trust
04.2017 - 02.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Admission Counselor

Bright Option Consultants
10.2015 - 02.2018
  • Reviewed admissions applications and evaluated student credentials.
  • Explained institution's fee structure, amenities, courses offered, and facilities to prospective students and parents.
  • Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
  • Increased interdepartmental relationships within university to improve student success.

Education

MBA - Business Administration

University Canada West
Vancouver, BC
07.2023

Bachelor of Education - Mathematics And Science Teaching

Shaheed Udham Singh College of Education
Mehlan, Sangrur India
04.2015

Bachelor of Science - Mathematical Sciences

Government Ranbir College
Sangrur India
03.2014

Skills

  • Skills: PowerPoint, Canva, Excel, Google Analytics
  • Technical Knowledge: Tableau
  • Soft Skills: Self Starter, Problem-Solving, Organizational Skills, Risk Management, Startup Vision, Multitasking, Teamwork

Certification

  • Food Safety License- [2022-2027]
  • First Aid Certificate [ Level 1]


Timeline

Customer Service/Crew Member Supervisor

Quesada Burritos & Tacos
01.2022 - 06.2023

Women Support Worker

Abhiyaan Foundation Trust
04.2017 - 02.2020

Admission Counselor

Bright Option Consultants
10.2015 - 02.2018

MBA - Business Administration

University Canada West

Bachelor of Education - Mathematics And Science Teaching

Shaheed Udham Singh College of Education

Bachelor of Science - Mathematical Sciences

Government Ranbir College

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Divya Divya