Dino Bonaventura
Chino
Summary
Dynamic Sales Account Manager with a proven track record at Southwest Toyota Lift, excelling in client relationship building and sales strategy development. Achieved significant revenue growth by identifying new business opportunities and enhancing customer satisfaction through personalized service. Skilled in negotiation and fostering strong partnerships, driving team success and client loyalty.
Overview
14
14
years of professional experience
Work History
Sales Account Manager
Southwest Toyota Lift/Southwest Material Handling
01.2019 - 06.2024
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
- Built strong client rapport to establish diversified network of connections.
- Leveraged company resources effectively to enhance client relationships and drive new business opportunities.
Lender Devlopment/Partner Sales Manager
Pier West Properties
01.2014 - 01.2018
- Assisted in developing new loan products, expanding offerings to better serve a diverse clientele.
- Maintained strong relationships with clients, providing personalized service and financial advice to meet their needs.
- Provided training and mentorship to new lenders, fostering a collaborative team environment focused on exceptional customer service.
- Optimized internal processes through regular review of policies, procedures, and guidelines related to lending operations.
- Contributed positively to overall team success through consistent achievement of individual performance targets.
Retention Specialist
Morgan Drexen, Inc
01.2010 - 01.2013
- Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
- Negotiated contract renewals, securing continued business partnerships with satisfied clients.
- Built constructive customer relationships to improve loyalty and recommendations.
Education
High School Diploma -
Diamond Bar High School
Diamond Bar, CA06-1993
Skills
- Client relationship building
- Sales strategy development
- Lead prospecting
- Customer-oriented
Timeline
Sales Account Manager
Southwest Toyota Lift/Southwest Material Handling
01.2019 - 06.2024
Lender Devlopment/Partner Sales Manager
Pier West Properties
01.2014 - 01.2018
Retention Specialist
Morgan Drexen, Inc
01.2010 - 01.2013
High School Diploma -
Diamond Bar High School
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