Summary
Work History
Education
Skills
Timeline
Generic

DIANA GALIC

Oakville,ON

Summary

Extremely driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Excellent communicator with many years in various positions dealing with diverse groups and cultures. Patient and empathetic with extensive background in conflict resolution and customer care. Expertise in delivering support services and resolving customer complaints. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Proven award winning sales record with Royal LePage Real Estate Services having achieved 4 consecutive Presidents Gold awards certified home staging professional ability to interpret architectural drawings with a vision for the finished product interior and Exterior Colours product specialist. Driven Real Estate Sales Agent with extensive experience . Known for effectively increasing profits, maintaining client satisfaction and closing deals quickly. Outstanding knowledge of local markets and forecasting skills. Motivated Real Estate professional versed in real estate transactions, facilitating development and execution of representation contracts, purchase agreements, closing statements, deeds and leases. Offering 20 years of industry success with commitment to supporting buyers and sellers through complex processes and paperwork.

Work History

Real Estate Sales Representative

Royal Lepage Real estate Services Ltd
11.2007 - Current
  • Negotiated, facilitated and managed real estate transactions and incoming calls in excess of 20 different client calls per day
  • Continually stayed up-to-date on mortgage rates and related real estate news
  • Advertised client properties on websites, through social media and in real estate guides
  • Represented buyers and sellers of developed and undeveloped properties
  • Showed properties to potential buyers and other brokers at open houses and by appointment
  • Generated listings for sales and rental properties through cold calls and referrals
  • Accompanied buyers and sellers to their home inspections and appraisals
  • Negotiated contracts on behalf of clients
  • Created virtual tours of homes listed, providing potential buyers with additional exposure to properties
  • Guided clients from beginning to end of home buying process in choosing their right property
  • Communicated with clients to understand property needs and preferences
  • Wrote listings detailing and professionally highlighting property features to increase sales chances
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue
  • Presented purchase offers to sellers for consideration
  • Developed and presented proposals to clients to raise awareness of potential real estate investments

New Home Sales Representative

Ashley Oaks Homes Inc
08.2003 - 11.2007
  • Delivered positive, effective sales presentations
  • Communicated with clients to understand their property needs and preferences
  • Followed up with prospective buyers regarding incentives from the builder and new developments in the surrounding area
  • Informed home buyer of the sales, construction and warranty processes
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
  • Guided clients from beginning to end of the home buying process in choosing the right property.

Flight Attendant

Canada 3000 Airlines Inc.
11.1996 - 11.2001
  • Ensured safety and comfort of customers onboard aircraft.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Assisted passengers in boarding and deplaning aircraft.
  • Delivered food and beverage service, reading material and other in-flight services.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Monitored cabin during flights and responded to passenger inquiries or issues.

Education

Bachelor of Arts - Radio And Television Arts

Ryerson University
Toronto, ON
09.1992

Liscensed Realtor - Real Estate

Ontario Real Estate Association
08.2003

Skills

  • First Aid, CPR and Smart Serve
  • Investment Property Expertise
  • Appraisal Procedures
  • Lease Drafting
  • Home Tours
  • Presenting

Timeline

Real Estate Sales Representative

Royal Lepage Real estate Services Ltd
11.2007 - Current

New Home Sales Representative

Ashley Oaks Homes Inc
08.2003 - 11.2007

Flight Attendant

Canada 3000 Airlines Inc.
11.1996 - 11.2001

Bachelor of Arts - Radio And Television Arts

Ryerson University

Liscensed Realtor - Real Estate

Ontario Real Estate Association
DIANA GALIC