Summary
Overview
Work History
Education
Skills
Quote
Timeline
Hi, I’m

Diana Galic

Oakville,Ontario
Diana Galic

Summary

Extremely driven to exceed sales goals and build long term relationships with customers delivering positive experiences through high quality customer care. Excellent communicator with many years experience in various positions dealing with diverse groups and cultures. Patient and empathetic with extensive background in conflict resolution and customer care. Expertise in delivering support services and resolving customer complaints. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Worked in various roles including As a Realtor for a reputable brand name brokerage As a multiple Award winning agent, Home Stager, and mentor to new realtors. Worked As Flight Attendant for a commercial Airline flying both Internationally and Domestically. Worked in Television Production and on air appearances on occassion. Server and Bartender with Smart Serve Certification in various locations including pubs, clubs, restaurants and cigar lounges.

Overview

28
years of professional experience

Work History

Royal Lepage Real estate Services Ltd.

Real Estate Sales Representative
11.2007 - Current

Job overview


  • proven track record in sales with 4+ award winning years achieving the President\'s Gold Award for top 10% sales achievement for Realtors in Canada
  • Negotiated, facilitated and managed real estate transactions.
  • Continually stayed up-to-date on mortgage rates and related real estate news.
  • Advertised client properties on websites, through social media and in real estate guides.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Generated listings for sales and rental properties through social media, cold calls to my data base and referrals.
  • Accompanied buyers and sellers to their home inspections and appraisals.
  • Negotiated contracts on behalf of clients.
  • Created virtual tours and offered professional photography services of homes listed and provided potential buyers with additional exposure to properties.
  • Guided clients from beginning to end of the home buying process in choosing the right property. Offered recommendations for various services that may be needed throughout the process of purchasing or selling a home
  • certified home stager (CSP) which offered an added benefit to clients listing their properties with me.

Ashley Oaks Homes Inc.

New Home Sales Representative & Design Consultant
08.2003 - 11.2007

Job overview

  • Delivered positive, effective sales presentations.
  • Communicated with clients to understand their property needs and preferences.
  • Followed up with prospective buyers regarding incentives from the builder and new developments in the surrounding area.
  • Developed strong rapport with customers and created positive impression of business.
  • Informed home buyer of the sales, construction and warranty processes.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Guided clients from beginning to end of the home buying experienc and in choosing their interio colours and making any structural changes.

Canada 3000 Airlines

Flight Attendant
11.1996 - 11.2001

Job overview

  • Ensured safety and comfort of customers onboard aircraft.
  • Completed pre-flight safety checks to reinforce passenger safety.
  • Explained the use of safety equipment and answered passengers\' questions.
  • Provided in flight service of passenger meals and addressing any other issues that were of concern including: any first aid and medical emergencies that may arise in flight.
  • Supervised unaccompanied minors, elderly and passengers with special needs during flights.
  • Trained on safety procedures for the proper evacuation of various aircrafts, including Boeing 757, Boeing 737, Airbus 320, and Airbus 330.
  • Knowledge of both French and Italian.
  • Knowledge of many cities throughout Europe, Canada, USA, New Zealand, Fijii and Austrailia

Entertainment Media Corp.

Reporter/Segment Producer
01.1996 - 11.1996

Job overview

  • Developed story ideas and researched guests
  • Coordinated field shoots
  • Reported from various venues throughout the city for the weekly lifestyle segment
  • Assisted in writing scripts for voiceovers
  • Assisted in obtaining sponsorships for pilot episodes

Education

Ryerson Polytechnic University
Toronto, ON

Bachelor of Arts from Radio and Television Arts
06.1995

University Overview

Ontario Real Estate Association
Toronto, ON

Registered Real Estate Sales Person from Real Estate
08.2003

University Overview

Canada 3000 Flight Training
Toronto, ON

In Flight Service/Flight Attendant
04.1995

University Overview

Father John Redmond
Etobicoke, ON

High School Diploma
06.1992

University Overview

  • Awarded OSSD Ontario Scholar

Canadian Staging Professionals
Oakville, ON

Certified Home Staging Proffessional from Home Staging And Design
12.2009

University Overview

Skills

  • proven award winning sales record with Royal LePage Real Estate Services having achieved 4 consecutive Presidents Gold awards
  • certified home staging professional
  • ability to interpret architectural drawings with a vision for the finished product
  • interior and Exterior colours product specialist
  • special talent for communicating effectively with diverse groups
  • self starter who is highly motivated, creative and innovative
  • well organized with a proven ability for working well under pressure, meeting deadlines and obtaining results
  • strength in conflict resolution
  • ability to communicate in both Italian and French
  • First Aid, CPR Qualified
  • Smart Serve certified and highly motivated to serve the most discerning of clients and thrive on making any customer become a regular customer
  • Enjoy working in the service industry in multiple capacities
  • Marketing and Advertising

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Real Estate Sales Representative
Royal Lepage Real estate Services Ltd.
11.2007 - Current
New Home Sales Representative & Design Consultant
Ashley Oaks Homes Inc.
08.2003 - 11.2007
Flight Attendant
Canada 3000 Airlines
11.1996 - 11.2001
Reporter/Segment Producer
Entertainment Media Corp.
01.1996 - 11.1996
Ryerson Polytechnic University
Bachelor of Arts from Radio and Television Arts
Ontario Real Estate Association
Registered Real Estate Sales Person from Real Estate
Canada 3000 Flight Training
In Flight Service/Flight Attendant
Father John Redmond
High School Diploma
Canadian Staging Professionals
Certified Home Staging Proffessional from Home Staging And Design
Diana Galic