DEEPA SIVAPRASATH
Scarborough,Ontario
Summary
Experienced in Automation and Manual testing, Test data management, and Performance monitoring for Banking applications. Dedicated Quality Assurance professional with a proven track record of delivering high-quality software testing. Excels in rigorous testing, efficient test data provisioning, and proactive incident resolution. Expertise lies in leveraging automation tools and scripting to enhance testing coverage. Possesses strong troubleshooting and application support skills. Currently seeking a challenging role to ensure seamless software implementation and exceptional user experiences for banking customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
TDM Analyst (Contract Role)
Bank of Montreal
11.2022 - Current
- Ensured 98% SLA compliance managing incidents with ServiceNow.
- Managed test data environments for crucial banking applications, guaranteeing data integrity and safety.
- Developed SQL scripts for efficient data retrieval and reporting.
- Coordinated with development teams for testing environment management.
- Ensured compliance with banking regulations in data handling and system operations.
- Document incident resolutions and maintain knowledge base articles.
- Ensure adherence to banking security protocols and procedures.
- Analyzing test data requirements and designing test data strategies for various requirements.
- Generate, validate, and provision data, ensuring adherence to the quality standards and project timelines.
- Collaborate with different technology, architecture, and development teams to position shift left approach towards test data management.
- Achieved 30% reduction in overall timelines for provisioning test data to various teams through process standardization.
- Maintain a centralized data repository for all the UMS-related data requirements to achieve reusability and cross-team.
- Designing and implementing test data strategies for TSYS credit card systems, including profiling, analysis, and extraction.
- Develop SQL queries and scripts to retrieve and manipulate test data from TSYS databases, ensuring data quality and consistency across test environments.
- Strategize data retention policies to handle yearly data refresh activities by segmenting data into reference data segments that can be recycled, and permanent data segment housing static critical data.
- Contributed to the development and enhancement of test data management tools.
Education
M.B.A -
Anna University
01.2012
B.C.A -
Madurai Kamaraj University
01.2010
Skills
- Quality Assurance
- Selenium Automation Testing
- Fundamentals of Java
- Windows Operating System
- Test Data Management
- Test Case Development
- BMO Customer Connect
- BMO PerComQA
- TSYS & NCCS Credit card systems
- Database Management
- Defect Management Using Jira
- ServiceNow Administration
- Data Management Using SQL
- Performance testing experience using VuGen tool
- AppDynamics Application Monitoring
- Kibana Log Monitoring
- Mainframe
- DevOps Practices
- Agile Methodology
- JIRA
- Test Environment Management
- System Stability Monitoring
- User Support and Training
- Oracle Database Management
- MS office Suite
- DB2 Data Retrieval Expertise
- Eclipse Integration
Certification
- ISTQB Certified Tester Foundation Level, 2018
- AWS Certified Cloud Practitioner, 2024
Timeline
TDM Analyst (Contract Role)
Bank of Montreal
11.2022 - Current
B.C.A -
Madurai Kamaraj University
- ISTQB Certified Tester Foundation Level, 2018
- AWS Certified Cloud Practitioner, 2024
M.B.A -
Anna University
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