Gogulachandran Balachandran
Scarborough,Ontario
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
3D Designer Cum Marketing Manager
Hari Engineering & Contractors (Pvt) Ltd
Jaffna, Sri Lanka, Northern
11.2019 - 02.2024
- Composed detailed documentation explaining complex concepts related to 3D design processes.
- Created high-quality visuals to be used in marketing materials.
- Researched new technologies and techniques related to 3D design workflows.
- Designed user interfaces for interactive applications using 3D elements.
- Generated technical drawings and diagrams based on 3D models created.
- Integrated various software packages such as Maya, ZBrush, Substance Painter. into design projects.
Chief Executive Officer
K-Gen Engineering (Pvt) Ltd
Colombom Sri Lanka, Western
10.2010 - 07.2018
- Oversaw all aspects of financial management, including budgeting and forecasting.
- Represented the company at conferences, trade shows, networking events.
- Led the recruitment process for executive-level positions within the organization.
- Negotiated contracts with vendors, suppliers, and partners.
- Developed strategic plans and objectives to ensure organizational growth and profitability.
- Reviewed employee performance evaluations in order to make personnel decisions.
Marketing Executive
Alutec Group of Companies
Nittambuva, Sri Lanka, Gampaha
09.2006 - 06.2009
- Created content for various digital channels, including website, social media and email.
- Collaborated with sales team to develop targeted promotions and incentives programs.
- Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
- Maintained an up-to-date database of customers' contact information.
- Produced weekly reports on key performance indicators related to marketing initiatives.
- Managed relationships with external advertising agencies and vendors.
Computer Hardware & Network Administrate
Hamad International (Pvt) Ltd
Colombo, Sri Lanka, Western Province
08.2005 - 05.2006
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Completed routine maintenance and repair.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Ticketing Officer
Golden International Travels & Tours (Pvt) Ltd
Colombo, Sri Lanka, Western Province
06.2002 - 06.2005
- Organized ticketing queues according to priority levels.
- Utilized problem-solving skills when dealing with difficult customers.
- Verified customer identification documents to ensure compliance with regulations.
- Monitored ticket sales activities and reported any discrepancies to management.
- Checked tickets and collected payment from passengers.
- Maintained accurate records of all transactions including payments received and refunds issued.
Education
High School Diploma -
AMDT School of Creativity
Colombo, Sri Lanka06-2012
High School Diploma -
Turnkey IT Training
Colombo, Sri Lanka02-2006
High School Diploma -
International Airline Ticketing Academy
Colombo, Sri Lanka01-2004
Skills
- 3D modeling
- User interface design
- Technical documentation
- Visual design
- Software integration
- Digital marketing
- Graphic design
- Visual Effects Design
Languages
English
Professional
Tamil
Native/ Bilingual
References
References available upon request.
Timeline
3D Designer Cum Marketing Manager
Hari Engineering & Contractors (Pvt) Ltd
11.2019 - 02.2024
Chief Executive Officer
K-Gen Engineering (Pvt) Ltd
10.2010 - 07.2018
Marketing Executive
Alutec Group of Companies
09.2006 - 06.2009
Computer Hardware & Network Administrate
Hamad International (Pvt) Ltd
08.2005 - 05.2006
Ticketing Officer
Golden International Travels & Tours (Pvt) Ltd
06.2002 - 06.2005
High School Diploma -
AMDT School of Creativity
High School Diploma -
Turnkey IT Training
High School Diploma -
International Airline Ticketing Academy
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