Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

T TOMLIN

IT Operations Professional
Milton,ON

Summary

Experienced IT Asset Specialist with 20+ years in the technology sector. Skilled in vendor management and fostering collaborative team environments. Proven track record supporting senior management in key IT transactions and nurturing strong vendor relationships. Proficient in using technical expertise to optimize efficiency and cost savings for organizations.

Overview

20
20
years of professional experience

Work History

Sr. IT Asset Manager

Bank of Montreal
01.2022 - Current
  • Optimize licensing agreements to enhance contractual adherence.
  • Senior lead on ServiceNow SAM maturity deployment and adoption of core Software publishers.
  • Project leads include onboarding new vendors for our centrally managed program, implementing the IRS SAM standards process matrix, and serving as the escalation SAM lead for business units.
  • Lead contact for vendor management, procurement, security, and desktop engineering.
  • Quarterly business presentation to senior leadership on projects, funding, vendor contracts and renewals, and projections for the upcoming fiscal calendar
  • Software Program vendors include Microsoft, Adobe, Rocket, OpenText, Broadcom, TechSmith, IBM, Azure Stack
  • Lead member of the BMO Software Council and Software Assessment Committee
  • Led SAM initiatives for Governance Committee, developing monthly action plans.

Sr. Software Asset Manager

Rogers Communications Inc.
02.2019 - 01.2022
  • Manage internal software manufacturers' audits, licensing optimization, contractual compliance and security asset assessments.
  • Plans, leads, coordinates, communicates and ensures the success of the software asset management program.
  • Implement plan SAM maturity model for top audit risk vendors, including Oracle, Microsoft, VMWare, Azure, AWS
  • Support the maturity and execution of SAM services and the updated process, contributing, tracking, and measuring progress toward project goals.
  • Collaborate with vendor and procurement team, legal, and finance on contract renewals, compliance risk, and licensing and compliance risk recommendations.
  • Day-to-day tools include ServiceNow SAM Pro, Microsoft MAP toolkit, SCCM, Aspera, RVTools, and vendor scripts for analyzing and current deployment data.

Sr. Software Asset Manager Consultant

Block 64
01.2017 - 01.2019
  • Managed clients through internal software manufacturers' audits, licensing optimization, and security assessments.
  • Develop team key reporting matrix and process improvements.
  • Collaborate with vendor management, legal, IT management to identify opportunities to increase software compliance standardization and reduce risk.
  • Specialist in SAM tools, including MAP tool, Movere, SCCM, Flexera, Snow, Aspera for discovery and analysis

Global IT Asset Manager

OpenText Corporation
01.2016 - 01.2017
  • Reporting to senior Global IT Leadership. Provided consulting and advising to senior leadership on software license compliance and asset management.
  • Create process flows and documentation for internal business practices.
  • Conduct internal IT audits for risk and analysis planning.
  • Manage licensed renewals and compliance audits.
  • Owned the Microsoft Enterprise Agreement, Adobe, Desktop, and corporate license agreements to ensure all software benefits are fully utilized globally within Open Text.
  • Alignment with procurement, finance and legal on processes, monthly reporting, and contractual obligations.

Software Asset Engagement Manager

Microsoft Canada
01.2013 - 01.2016
  • Reporting to the Worldwide Anti-Piracy Group. Work with account teams, business desk, and channel partners on the completion of SAM customer engagements.
  • Manage Enterprise public and commercial organizations from planning to completing Software Asset Engagements.
  • Spearheaded exploratory and SAM-specific engagements with VPS of IT, CIO, Director of IT, and other stakeholders affected by the software license agreement within an organization.
  • Daily activities include meeting with customers face-to-face, video, and phone. Go through troubleshooting and ensure completion of data collection. Data software included SCCM, MAP Tool, Snow, and Comparex.
  • Designated product expert for Microsoft Workspace tool. Expert user on Microsoft SAM tools, including Microsoft Assessment Planning Toolkit (MAP), Workspace tool admin user and processing champion.

Microsoft National Account Manager Specialist

Tech Data Canada
01.2009 - 01.2012
  • Recruited into a National Account Manager position as a sales specialist. Managed a $36-million-dollar quota by calling on and managing Microsoft Canada's top accounts. Interact with principals, general managers on the corporate side, and marketing managers on the marketing side.
  • Manage book of business for the 1400 Microsoft and Tech Data partners, generating an average of $3 million a month in sales, with an annual renewal rate of 71%. (industry average 40%)
  • Drove sales revenue and increased market share by focusing on the market shift to consolidated Data Centres and Virtual environments through innovative marketing and penetration techniques.
  • Negotiated special pricing for accounts and served as liaison with sales representatives, Account Executives and Managers.
  • 70% of the day was spent hunting and harvesting new accounts, 30% farming the existing customer base.

National Accounts Representative

Ingram Micro
01.2006 - 01.2008
  • Managed consumer and commercial goods for the world's largest wholesale IT distributor
  • Responsible for Technical National Account Rep, marketing major IT product lines to primary buyers and retailers, including Staples, Best Buy, and AAFES.

Education

BA - International Business Management

Ryerson University: The Chang School
Toronto, ON
01.2009

Business Administration - undefined

Humber-Guelph
Etobicoke, ON
01.1998

Skills

  • Strong Technical Experience
  • Control systems
  • Vendor relationships
  • Relationship management
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Critical thinking
  • Operational improvements
  • Process improvement
  • Strategic negotiation
  • Data-driven decision making

Certification

Venue Manager 2015 Pan Am Games, Six Sigma Green Belt, Toastmasters, Microsoft Office Trainer, Contract Negotiation, MCP, MCST, Leadership Training Franklyn Covey, SAM Enterprise Certification, Power BI Training, Azure Management, AWS Management, SCCM Analysis, Office 365 Management, Licensing Management, MSFT SAM, ServiceNow SAM Specialists, Implementer

  • [Area of expertise] License - [Timeframe]

Work Type

Contract WorkGig WorkFull TimePart Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceCompany CultureWork from home optionHealthcare benefitsTeam Building / Company RetreatsPaid sick leave

Timeline

Sr. IT Asset Manager

Bank of Montreal
01.2022 - Current

Sr. Software Asset Manager

Rogers Communications Inc.
02.2019 - 01.2022

Sr. Software Asset Manager Consultant

Block 64
01.2017 - 01.2019

Global IT Asset Manager

OpenText Corporation
01.2016 - 01.2017

Software Asset Engagement Manager

Microsoft Canada
01.2013 - 01.2016

Microsoft National Account Manager Specialist

Tech Data Canada
01.2009 - 01.2012

National Accounts Representative

Ingram Micro
01.2006 - 01.2008

Business Administration - undefined

Humber-Guelph

BA - International Business Management

Ryerson University: The Chang School
T TOMLINIT Operations Professional