DEDRIA WILLIAMS
Toronto,Ontario
Summary
Dedicated and highly driven professional with a strong work ethic, unwavering motivation, and genuine enthusiasm, actively pursuing a stimulating role within a dynamic and fast-paced environment. I aim to contribute my extensive experience towards enhancing organizational operations and fostering positive customer relationships. I am eager to apply my diverse skill set, proactive approach, and relentless commitment to excellence to drive success and exceed expectations.
Overview
5
5
years of professional experience
Work History
Dental Administrator
Kingsway Dental Centre
04.2023 - Current
- Experience in Dentrix
- Book, cancel and confirm appointments
- Managing patients records and updating patients information if needed
- Ensure that patients have insurance, if not then ask for the necessary information to add it to their file
- Greeting and checking in of all patients
- Answer phones and directing calls to correct recipient when necessary
- Ensure the front waiting room is tidy
- Greet and assist patients with paperwork as needed
Babysitter
06.2018 - Current
- Safely prepare and serve meals and snacks for the child
- Perform light housekeeping
- Maintain a safe and healthy environment in the home for the child
- Organize activities such as games and outings for the child.
Treatment Coordinator
TKO Dental Group
10.2022 - 05.2023
- Experience in Cleardent and Dentrix
- Schedule, reschedule, or cancel appointments as needed
- Update patient records
- Schedule follow-up appointments and provide telephonic reminders
- Call out patients, answer phones and direct calls to correct recipient when necessary
- Ensure that patients have insurance, if not then ask for the necessary information to add it to their file.
Customer Service
Lowe's Home Improvement
03.2022 - 02.2023
- Greet Customers warmly and promote customer loyalty
- Process transactions very precisely
- Produce and balance the cash report at the end of each closing shift
- Comply with the Company’s policies and procedures regarding loss prevention and health and safety
- Assist customers whenever they have questions or need help finding a product
Sales Associate
Save On Foods
12.2021 - 03.2022
- Greet customers politely
- Ensure customer satisfaction and accuracy while assisting with product inquiries
- Removed outdated products from the sales floor to eliminate health risk
- Prepared products for the sales floor by adding tags and ready restocking.
Education
Diploma -
Queen Elizabeth High
05.2021
Skills
- Strong organization and leadership skills
- Strong interpersonal skills
- Ability to work as a team member or independently
- Ability to work in a fast paced/high stress environment
- Excellent communication skills – verbally and written
- Punctual and respectful
Timeline
Dental Administrator
Kingsway Dental Centre
04.2023 - Current
Treatment Coordinator
TKO Dental Group
10.2022 - 05.2023
Customer Service
Lowe's Home Improvement
03.2022 - 02.2023
Sales Associate
Save On Foods
12.2021 - 03.2022
Babysitter
06.2018 - Current
Diploma -
Queen Elizabeth High
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