Munther Thabet
Victoria,Canada
Summary
Experienced Dental Receptionist proficient in managing front desk operations in busy dental offices. Meticulous in chart preparation and following established protocols for records retention and security. Valued as a collaborative team member, consistently maintaining positive communication and a friendly demeanor.
Overview
3
3
years of professional experience
Work History
Dental Administrator
Dental Public Health Association (DPHA)
04.2024 - 04.2024
- Managed instruments and educational materials included in dental screenings for 200 children aged 7-14, identifying dental health abnormalities and providing personalized advice for maintaining optimal oral hygiene
- Managed resources in an initiative in underprivileged schools, raising awareness of dental hygiene and distributing dental care supplies to promote better oral health among students
- Established strong partnerships with community organizations to promote oral health awareness and increase program reach.
- Managed budget allocations for dental programs, optimizing resource distribution to maximize results.
Dental Administrator
Sylhet MAG Osmani Medical College Hospital
04.2023 - 04.2024
- Managed office operations including patient scheduling, dental insurance processing, and records management
- Ensured compliance with OSHA and HIPAA guidelines, maintaining patient privacy and safety
- Handled billing activities, processing payments from patients and third-party payers
- Greeted patients, verified insurance information, and maintained efficient front desk operations
- Collaborated with dental team to develop marketing strategies that attracted new patients to the practice.
- Maintained accurate inventory levels of dental supplies, placing orders when necessary to avoid stock shortages or costly last-minute purchases.
Dental Receptionist
Sylhet MAG Osmani Medical College Hospital
02.2021 - 04.2023
- Greet and assist patients in a friendly and professional manner
- Schedule and confirm patient appointments, managing the clinic's calendar effectively
- Process patient check-ins and check-outs, ensuring accurate patient records
- Handle billing and insurance claims, providing patients with clear explanations
- Maintain a clean and organized reception area, contributing to a welcoming environment
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Education
Diploma - Dental Administration
Shahjalal University of Science And Technology
12.2022
High School Diploma -
Shahjalal University of Science And Technology
12.2020
Skills
- Exceptional Customer service
- HIPAA Compliance
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Office Administration & Records Management
- Patient Scheduling & Communication
- Strong Interpersonal Skills & Team Leadership
Skillslanguages
Exceptional Customer service, Emergency Response & Problem-Solving, Office Administration & Records Management, Patient Scheduling & Communication, Strong Interpersonal Skills & Team Leadership, Data Entry & Confidentiality Management, Compliance with Health & Safety Regulations, Proficient in Microsoft Office (Excel, Outlook, Word), English, Arabic, Bengali
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Bengali
Limited Working
Timeline
Dental Administrator
Dental Public Health Association (DPHA)
04.2024 - 04.2024
Dental Administrator
Sylhet MAG Osmani Medical College Hospital
04.2023 - 04.2024
Dental Receptionist
Sylhet MAG Osmani Medical College Hospital
02.2021 - 04.2023
Diploma - Dental Administration
Shahjalal University of Science And Technology
High School Diploma -
Shahjalal University of Science And Technology
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