Sunaina Bhardwaj
Willow Dental Care
Chilliwack,BC
1
Language
7
years of professional experience
Dental Administrator with over seven years of experience in customer service, retail, and administrative support. Skilled in providing exceptional customer service, handling customer inquiries, managing transactions, and creating positive client experiences. Reliable, organized, and personable, with strong communication and multitasking skills. Currently seeking a part-time position in customer service or retail where I can contribute my experience and strong work ethic.
Work History
Dental Administrator
11 Months- Assisted in developing treatment plans and providing estimates for patients. Checked insurance coverage and submitted preauthorization requests for major procedures.
- Managed insurance approval workflows to ensure timely communication of estimated patient costs.
- Assisted in gathering comprehensive insurance breakdowns. Completed audits promptly on the following day. Maintained precise and organized patient records.
- Oversaw patient payment processing and checkout procedures, ensuring adherence to insurance coverage requirements.
- Executed high-volume daily outbound calls to manage recalls and schedule patients from pending treatment and continuing care lists.
Sales Associate
5 Months- Facilitated customer assistance in fitting rooms by providing size options and style recommendations while ensuring a tidy and organized environment.
- Restocked shoes and accessories to maintain inventory levels. Folded clothes neatly to enhance store presentation. Maintained organized displays to attract customer attention.
- Facilitated customer engagement by greeting and welcoming upon store entry.
- Maintained store presentation by organizing merchandise displays according to company standards.
Fast Food Cashier
2 Years 6 Months- Processed customer transactions efficiently using point-of-sale systems.
- Delivered exceptional customer service in fast-paced environment; ensuring customer satisfaction and repeat business.
- Implemented cleanliness standards in dining area and kitchen, contributing to a hygienic work environment.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Education
Dental Office Administrator - Dental Administration
Skills
Cash handling
Customer satisfaction
Teamwork and collaboration
Customer service
Merchandise restocking
Languages
Punjabi
Native or Bilingual
Timeline
Dental Administrator
Willow Dental Care
09.2025 - CurrentRead More
Sales Associate
Urban Behavior
05.2024 - 10.2024Read More
Fast Food Cashier
A&W
07.2019 - 01.2022Read More
University of The Fraser Valley
Dental Office Administrator from Dental Administration
Read More