Wine Tastings
Travel
Skiing
Gardening
My Yellow Lab, Sunny
Debbie Blakelock
Fonthill
Summary
Friendly, approachable, retired insurance adjuster with a passion for delivering excellent customer service. Smart Serve certification completed. Seeking part time opportunities.
Overview
21
21
years of professional experience
Work History
Accident Benefits Insurnace Adjuster
TD Insurnace
02.2016 - 04.2022
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with provincal regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Contributed to team success by participating in regular training sessions, sharing best practices, and mentoring new adjusters.
- Examined claims forms and other records to determine insurance coverage.
- Negotiated fair settlements on behalf of the company for property damage claims while mitigating financial risk exposure.
- Participated in ongoing professional development opportunities to maintain current knowledge of insurance laws, regulations, and best practices within the field of claims adjustment.
Litigation Law Clerk
Evans Philip LLP
01.2012 - 02.2015
- Strengthened trial preparation by creating persuasive visual aids and demonstratives for use in the courtroom.
- Maximized time savings with efficient coordination of expert witnesses'' reports, testimony, and invoicing procedures.
- Prepared and delivered invoices and processed incoming payments.
- Kept abreast of legal updates and changes by attending continuing legal education seminars, allowing for accurate and up-to-date advice to attorneys on case strategy.
- Reduced workload for attorneys through meticulous preparation of initial drafts of discovery requests and responses.
- Drafted correspondence, pleadings and memoranda.
Litigation Law Clerk
Various
03.2001 - 02.2015
Education
Bachelor of Arts - Business Administration
Brock University
St. Catharines, OntarioInsurnace
Insurnace Institute of Canada
Hamilton, ONSkills
- Critical thinking
- Active listening
- Decision-making
- Sales background
- Caseload management
- Report writing
- Attention to detail
- Multitasking and organization
Accomplishments
Achieved high quality rating while consistently managing 160 claims while working for TD insurance.
Won a sales incentive trip in my early career with Bell Canada Yellow Pages.
Interests
Timeline
Accident Benefits Insurnace Adjuster
TD Insurnace
02.2016 - 04.2022
Litigation Law Clerk
Evans Philip LLP
01.2012 - 02.2015
Litigation Law Clerk
Various
03.2001 - 02.2015
Bachelor of Arts - Business Administration
Brock University
Insurnace
Insurnace Institute of Canada
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