Wine Tastings
Travel
Skiing
Gardening
My Yellow Lab, Sunny
Debbie Blakelock
Fonthill
Summary
Friendly, approachable, retired insurance adjuster with a passion for delivering excellent customer service. Smart Serve certification completed. Seeking part time opportunities.
Overview
21
21
years of professional experience
Work History
Accident Benefits Insurnace Adjuster
TD Insurnace
Burlington, ON
02.2016 - 04.2022
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with provincal regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Contributed to team success by participating in regular training sessions, sharing best practices, and mentoring new adjusters.
- Examined claims forms and other records to determine insurance coverage.
- Negotiated fair settlements on behalf of the company for property damage claims while mitigating financial risk exposure.
- Participated in ongoing professional development opportunities to maintain current knowledge of insurance laws, regulations, and best practices within the field of claims adjustment.
Litigation Law Clerk
Evans Philip LLP
01.2012 - 02.2015
- Strengthened trial preparation by creating persuasive visual aids and demonstratives for use in the courtroom.
- Maximized time savings with efficient coordination of expert witnesses'' reports, testimony, and invoicing procedures.
- Prepared and delivered invoices and processed incoming payments.
- Kept abreast of legal updates and changes by attending continuing legal education seminars, allowing for accurate and up-to-date advice to attorneys on case strategy.
- Reduced workload for attorneys through meticulous preparation of initial drafts of discovery requests and responses.
- Drafted correspondence, pleadings and memoranda.
Litigation Law Clerk
Various
Toronto And Hamilton
03.2001 - 02.2015
Education
Bachelor of Arts - Business Administration
Brock University
St. Catharines, OntarioInsurnace
Insurnace Institute of Canada
Hamilton, ONSkills
- Critical thinking
- Active listening
- Decision-making
- Sales background
- Caseload management
- Report writing
- Attention to detail
- Multitasking and organization
Accomplishments
Achieved high quality rating while consistently managing 160 claims while working for TD insurance.
Won a sales incentive trip in my early career with Bell Canada Yellow Pages.
Interests
Timeline
Accident Benefits Insurnace Adjuster
TD Insurnace
02.2016 - 04.2022
Litigation Law Clerk
Evans Philip LLP
01.2012 - 02.2015
Litigation Law Clerk
Various
03.2001 - 02.2015
Bachelor of Arts - Business Administration
Brock University
Insurnace
Insurnace Institute of Canada