David Trexler
Marysville,CA
Summary
Results-driven leader known for strong operational management and guest service. Experienced in opening new outlets, renovating existing outlets, training staff and implementing process improvements that enhance service quality and contribute to revenue growth.
Overview
15
15
years of professional experience
Work History
Room Manager
Thunder Valley Casino Resort
Lincoln, CA
10.2014 - Current
- Managed Fatburger, Peet's Coffee, Pizza Hut, as well as renovated existing space to open a new Subway Franchise.
- Worked daily from conception to open with Projects Administration in design layout and functionality of the new location of Peet's Coffee as well as Dos Coyotes.
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on customer service standards and operational procedures.
- Coordinated scheduling to optimize staff coverage during peak business hours.
- Implemented process improvements that enhanced guest satisfaction and operational efficiency.
- Resolved guest issues, maintaining AAA 4 Diamond standards of service quality.
- Contributed to revenue growth by identifying opportunities for upselling additional services or amenities based on guests'' needs or preferences.
Sous Chef
Thunder Valley Casino Resort
Lincoln, CA
01.2012 - 10.2014
- Worked in Thunder Cafe, Whitney Oaks Golf Course (full service restaurant as well as Wedding events), High Steaks, in house Banquet Events as well as off site events including UAIC Special events.
- Implemented inventory control procedures to minimize waste and optimize costs.
- Collaborated with front-of-house staff to enhance guest dining experience.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Cook's Helper
Thunder Valley Casino Resort
Lincoln, CA
01.2011 - 01.2012
- Worked in the production kitchen at The Buffet at Thunder Valley, producing high volume recipes.
- Maintained a safe work environment by following established cleaning procedures for all kitchen equipment and surfaces regularly.
- Upheld high standards of food safety by consistently monitoring and recording temperatures for perishable items throughout the day.
Skills
- Employee motivation
- Workload management
- AAA 4 Diamond Customer service
- Inter-department collaboration
Timeline
Room Manager
Thunder Valley Casino Resort
10.2014 - Current
Sous Chef
Thunder Valley Casino Resort
01.2012 - 10.2014
Cook's Helper
Thunder Valley Casino Resort
01.2011 - 01.2012