Megan Humlick
marysville
Summary
Dynamic Rental and Sales Operations Manager at Holt Of California, adept at optimizing sales processes and enhancing team performance. Successfully streamlined operations, reducing order fulfillment times while fostering strong vendor relationships. Skilled in strategic planning and staff training, driving efficiency and customer satisfaction through effective communication and problem-solving abilities.
Sales professional with strong background in sales operations and process optimization. Known for driving efficiency and supporting strategic planning initiatives. Focused on team collaboration and delivering results, adaptable to changing needs. Expertise in data analysis and sales strategy implementation.
Sales operations professional with proven expertise in optimizing processes and driving sales performance. Skilled in team collaboration and adaptable to changing needs, ensuring reliability and consistency. Strong background in data analysis, CRM systems, and strategic planning. Known for delivering impactful results and fostering productive work environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Rental and Sales Operations Manager & Coordinator
Holt Of California
08.2010 - 12.2023
- Streamlined sales operations processes to enhance efficiency and reduce order fulfillment times.
- Developed training programs for sales staff, improving product knowledge and customer service excellence.
- Analyzed sales data to identify trends and inform strategic decision-making for inventory management.
- Collaborated with cross-functional teams to implement CRM tools, increasing data accuracy and reporting capabilities.
- Fostered relationships with vendors to negotiate better terms, enhancing supply chain efficiency and cost-effectiveness.
- Mentored junior team members on best practices in sales operations, promoting a culture of learning and growth.
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
- Managed a rental fleet of over 200 generators, air compressors, and irrigation pumps.
- Permitted every unit through CA Air Resource Board, and managed permits staying active.
- Managed the yard crew to prepare units for rental and sales
- Managed the office and daily needs
- Scheduled deliveries of units
- Scheduled shop work and PM's
Education
Associate of Science - General Studies
Yuba College
Marysville, CA06-2004
Skills
- Pipeline management
- Staff training
- Sales technology
- Sales process optimization
- Sales training
- Staff training and development
- Strategic planning
- Direct sales
- Customer portfolio management
- Operations management
- Pre-sales support
- Account servicing
- Relationship building
- Sales records management
- Sales processes
- Customer complaint resolution
- Performance evaluations
- Promotional sales events
- New hire onboarding
- Review of contracts
- Appointment scheduling
- Customer service
- Multitasking
- Problem-solving abilities
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Verbal and written communication
- Detail-oriented
- Sales operations
- Self motivation
- Product knowledge
- Professionalism
Accomplishments
Completed Rental and Sales training for Caterpillar
Certification
Completed the Flagship program for Caterpillar, manager training
Timeline
Rental and Sales Operations Manager & Coordinator
Holt Of California
08.2010 - 12.2023
Associate of Science - General Studies
Yuba College