Darnell St.Hilaire
Winnipeg
Summary
- 10+ years customer service and sales experience
- Possesses effective communication and interpersonal skills
- Able to work under pressure and resolve conflicts easily picks up new skills and follows directions
- Flexible availability able to work mornings, evenings, weekends and overtime
- Proficient with Microsoft word, Powerpoint, and Excel
Overview
10
10
years of professional experience
Work History
Pre-Screening Officer
Paladin Airport Security
01.2022 - Current
- Provided peak customer service to each passenger to add on to a great travelling experience
- Handled all security equipment such as X-ray machines, hand held metal detectors, and full body scanners in order to safely screen travellers
- Responded efficiently and quickly to emergency responses under pressure in a sometimes chaotic environment
Sales Associate
Wow Mobile boutique
01.2018 - 01.2020
- Assisted mid-level and senior Sales associates in managing client accounts, generating leads and maintaining customer relationships
- Explained, and sold phones under multiple phone carriers, Rogers, Telus, Fido, Koodo
- Sold cellular devices as well as home services/wireline
Sales Associate
The Source
04.2017 - 03.2018
- Listened attentively to customers' needs and provided a well thought out solution for them
- Sold phones under a single carrier (bell), as well as all different types of technology
- Worked under pressure to meet and exceed various types of goals and quotas
Order Picker
Manitoba Government
01.2015 - 01.2017
- Company Overview: Materials Distribution Agency
- Managed and retrieved orders according to size, and quantity under the Manitoba government
- Operated pallet drivers to restock and organize inventory
- Built pallets, prepared them and wrapped them before getting loaded onto trucks
- Materials Distribution Agency
Education
Google Coursera
02.2025
Cyber Security -
Google Coursera
01-2024
Business Administration -
University of Winnipeg
01.2018
Languages
English
Personal Information
Total Experience: 10+ years customer service and sales experience
Timeline
Pre-Screening Officer
Paladin Airport Security
01.2022 - Current
Sales Associate
Wow Mobile boutique
01.2018 - 01.2020
Sales Associate
The Source
04.2017 - 03.2018
Order Picker
Manitoba Government
01.2015 - 01.2017
Google Coursera
Cyber Security -
Google Coursera
Business Administration -
University of Winnipeg
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