Fielded in Enrollment Services with 5 years of experience in a Canadian post-secondary institution, demonstrating a steady progression in roles and responsibilities. Proficient in overseeing enrollment processes and resolving complex student concerns with efficiency and cultural sensitivity in both English and Mandarin. Skilled in statistically analyzing and compiling reports with enrollment findings for stakeholders and government agencies, and further benefits recruitment. Interacted with Student Information System and collaborate with IT on enhancements. Recognized for meticulous attention to detail, strategic thinking, and a steadfast commitment to excellence in service delivery.
Standard and Intermediate First Aid Certificate