Summary
Overview
Work History
Education
Skills
Awards
Languages
Certification
Interests
Timeline
Generic

Danyang (Dannie) Xiao

BC

Summary

Fielded in Enrollment Services with 5 years of experience in a Canadian post-secondary institution, demonstrating a steady progression in roles and responsibilities. Proficient in overseeing enrollment processes and resolving complex student concerns with efficiency and cultural sensitivity in both English and Mandarin. Skilled in statistically analyzing and compiling reports with enrollment findings for stakeholders and government agencies, and further benefits recruitment. Interacted with Student Information System and collaborate with IT on enhancements. Recognized for meticulous attention to detail, strategic thinking, and a steadfast commitment to excellence in service delivery.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Coordinator, Enrolment Services

Corpus Christi College
09.2022 - Current
  • Monitored Student Information System and provided layers of access to staff and faculty
  • Standardized multiple enrolment data-related tracking, reporting schedules and cross-data analysis.
  • Developed term and annual student demographics analysis and contributed to statistical strategies in the recruitment
  • Initiated and Collaborated with IT to develop optimizing projects to the current student information systems, streamlining project tracking and reporting.
  • Tracked grades submission and published official grades by semester
  • Served admission exception committee and recommended suggestions
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with enrolment numbers, the student information system limitations and finances.
  • Co-chaired convocation planning and coordinated diploma preparation
  • Identified proactively areas requiring attention or improvement aligning priorities effectively in line with executive preferences and proposed opinions

Enrolment Services Officer

Corpus Christi College
12.2019 - 08.2022
  • Maintained strict adherence to school regulations, minimizing risk exposure for the organization
  • Monitored Student Information System, enrolments, financial charges and make necessary adjustments
  • Collated and published courses offered by term kept information updated
  • Assisted admission team on collecting documents, propose recommendations and follow up with applicants
  • Prepared academic records and enrolment letters
  • Delivered high-quality student services by emails, phone calls and in-person meetings
  • Collected, arranged, and input student information into the Student Information System.
  • Assisted the Registrar on compiling reports and administrative

Executive Assistant

Bright International Student Service Inc.
02.2019 - 11.2019
  • Connected with academic institutions nationwide concerning student applications
  • Collected and submitted applications for online studies
  • Interacted with a variety of Student Information Systems
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Communicated between marketing and administration departments
  • Assisted senior sales representative with applications and document collection
  • Participated in marketing meetings and seized updated school information
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.

Internship

Beijing Crahesion Science & Trade Co. Ltd.
09.2016 - 01.2017
  • Compiled and translated product manuals and brochures
  • Accompanied and translated for international visitors
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Prepared project presentations and reports to assist senior staff.

President

Student Union of the Faculty of Mechanical & Materials Engineering
09.2015 - 06.2016
  • Represented the students from the faculty and fostered a culture of transparency by implementing student-staff sharing boards
  • Planned and organized campus-wide activities like “Fifteen People with Sixteen Feet”, “A Taste of English Songs” etc
  • Hired and managed group managers to maximize productivity while training on best practices and protocols.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
  • Founded performance- and merit-based evaluation system to assess member performance.

Education

Master of Engineering - Mechatronics

University of British Columbia
05-2019

Bachelor of Engineering - Mechanical Engineering

North China University of Technology
07.2017

Skills

  • MS Efficient
  • Student-facing trained
  • Database management
  • Rapid skill acquisition
  • Attention to detail

Awards

  • University of British Columbia international student entrance scholarship, 2018
  • Outstanding Undergraduate Thesis of North China University of Technology, 2017
  • Sole delegate of North China University of Technology participating in the academic exchange program in France hosted and paid by Beihang University, 2017
  • Outstanding undergraduate student in Beijing, 2017
  • Outstanding student at North China University of Technology, 2017
  • Outstanding graduation thesis in North China University of Technology, 2017
  • Outstanding student leader in Beijing, 2016
  • National English competition at a university level, 2016, 3rd Prize
  • National English competition at a university level, 2015, 2nd Prize
  • National English competition at a university level, 2014, 3rd Prize
  • Engineering drawing competition at North China University of Technology, 2015, 2nd Prize

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Certification

Standard and Intermediate First Aid Certificate

Interests

  • Volunteering at local animal shelters and rescue organizations
  • Hiking
  • Snowboarding

Timeline

Coordinator, Enrolment Services

Corpus Christi College
09.2022 - Current

Enrolment Services Officer

Corpus Christi College
12.2019 - 08.2022

Executive Assistant

Bright International Student Service Inc.
02.2019 - 11.2019

Internship

Beijing Crahesion Science & Trade Co. Ltd.
09.2016 - 01.2017

President

Student Union of the Faculty of Mechanical & Materials Engineering
09.2015 - 06.2016

Bachelor of Engineering - Mechanical Engineering

North China University of Technology

Master of Engineering - Mechatronics

University of British Columbia
Danyang (Dannie) Xiao