KRISTEN HARPER

As a results-driven higher education professional with extensive experience in leadership, project management, and process improvement within a registrarial setting, I have a proven ability to lead and develop diverse teams while fostering a collaborative environment focused on enhancing student success.

Utilizing data-informed decision-making, I am skilled at assessing business processes and reimagining service delivery to increase efficiency and streamline operations. As a highly communicative individual, I excel at building strong relationships with colleagues, institutional departments, community partners, and students to identify synergistic goals and promote a positive student experience.

Breaking Barriers, Canadian Association of Student Financial Aid Administrators (CASFAA), 

Obtained a research grant proposal for $5,000 to conduct a two-phase college-wide study pertaining to financial aid non-participation, specifically the barriers associated with non-participation including but not limited to financial, cultural, lack of awareness, and misconceptions. Approved by Sheridan College Research Ethics Board, the study design included two phases as follows:

• Phase 1: Conducted a college-wide student survey and analysis, with findings presented at the 2017 CASFAA conference in Halifax, NS.
• Phase 2: Facilitated a series of focus groups and analysis, culminating in a presentation of the findings and project conclusions at the 2019 CASFAA conference in Edmonton, AB.