DANA ARAFEH
Victoria
Summary
Dynamic healthcare leader with 5+ years of experience in public engagement. Spearheaded the University of Toronto’s inaugural patient engagement program, recruiting and engaging 150 patients in department activities. Experienced in leading the development, implementation and evaluation of patient engagement, building capacity of healthcare professionals to promote a culture of patient engagement and enhance the patient experience.
Overview
9
9
years of professional experience
Work History
Patient and Family Engagement Specialist
University of Toronto Department of Family and Community Medicine
01.2021 - Current
- Led the planning, implementation, and evaluation of patient engagement activities in the Department of Family and Community Medicine across all programs and 16 affiliated teaching clinics
- Created a strategy through consultations with program directors, faculty and learners to inform the department’s patient engagement strategic plan, outlining goals and activities for a 3-year plan
- Developed a Patient Advisory Committee
- Established the department’s first Patient and Family Advisory Committee
- Recruited patients from affiliated teaching clinics, creating a database of 150 patient partners
- Identified opportunities and engaged patients in quality improvement, family medicine education and research work promoting inclusivity, diversity and equity
- Developed Resources and Delivered Education Sessions
- Created a toolbox of practical resources to support best practices to engage patients in primary care
- Conducted workshops on topics such as the 10 patient engagement tips and using patient stories in family education
- Contributed to the patient engagement module of the Quality Improvement curriculum providing up to date best practices and resources
- Developed communication materials for patients: supervised communication students on website development, logo creation and the development of communication materials for parents and families
- Recreated the TARGet Kids! brand and developed materials to engage families and parents of the parent advisory committee as well as parent participating in TARGet Kids
Program Manager
Pediatric Inpatient Research Network, Hospital for Sick Children
07.2018 - 01.2021
- Engaging health care professionals, patients, youth and researchers across 19 Canadian hospitals in the development of a novel paediatric research network (PIRN)
- Creating a strategy for pediatric hospital care through a priority setting exercise liaising with clinicians, researchers and patients
- Managing PIRN program initiatives in collaboration with external stakeholders and partner organizations that align with PIRN’s mission and vision
- Managing PIRN staff and teams, providing leaderships, mentorship using effective management techniques.
Clinical Project Research Manager
The Hospital for Sick Children
05.2016 - 07.2018
- Managed 5 multi-site clinical trials; empowered 25 trial staff, created standard operating procedures for harmonisation, ensured high data quality and developed quality control procedures
- Led a change management initiative across 6 Canadian hospitals reducing practice variations and informing practice guidelines in bronchiolitis hospital care management.
Project Coordinator
University of Toronto Faculty of Nursing
05.2015 - 04.2016
- Coordinated 3 research projects for Dr
- Cindy Lee Dennis' Mothering Transitions Research Program; recruited over 800 participants and conducted mental health diagnostic interviews generating evidence for the treatment and management of postpartum depression and anxiety.
Program Assistant
Women's College Hospital
05.2015 - 04.2016
- Evaluated 5 programs using technology to deliver mental health care and treatments including an online psychotherapy program and a mobile application for antidepressant use.
Education
Master of Health Informatics -
University of Toronto
01.2019
Bachelor of Science -
University of Toronto
01.2016
Skills
- Leadership
- Facilitation
- Stakeholder engagement
- Research skills
- Change management
Portfolio
https://dfcm.utoronto.ca/sites/default/files/assets/files/dfcm_patient_engagement_report_final.pdf, https://dfcm.utoronto.ca/PATIENT-ENGAGEMENT-TOOLBOX, https://dfcm.utoronto.ca/patient-engagement-resources-faculty-staff, https://dfcm.utoronto.ca/patient-partners-dfcm
Hobbies and Interests
- Wheelchair tennis
- Sit skiing
- Adaptive sailing
- Painting
Publications
- De-implementing low-value continuous pulse oximetry practice in infants hospitalized with bronchiolitis: A multicentre qualitative study
- Navigating meaningful engagement: lessons from partnering with youth and families in brain-based disability research
- A commentary on the healthcare transition policy landscape for youth with disabilities or chronic health conditions, the need for an inclusive and equitable approach, and recommendations for change in Canada.
- Navigating meaningful engagement: lessons from partnering with youth and families in brain-based disability research.
- Factors associated with research participation in a large primary care practice-based pediatric cohort: Results from the TARGet Kids! longitudinal cohort study
- Patient, Caregiver, and Clinician Participation in Prioritization of Research Questions in Pediatric Hospital Medicine
Timeline
Patient and Family Engagement Specialist
University of Toronto Department of Family and Community Medicine
01.2021 - Current
Program Manager
Pediatric Inpatient Research Network, Hospital for Sick Children
07.2018 - 01.2021
Clinical Project Research Manager
The Hospital for Sick Children
05.2016 - 07.2018
Project Coordinator
University of Toronto Faculty of Nursing
05.2015 - 04.2016
Program Assistant
Women's College Hospital
05.2015 - 04.2016
Master of Health Informatics -
University of Toronto
Bachelor of Science -
University of Toronto
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