Cooper DesRoches
London
Summary
Highly motivated, hardworking, proficient communicator and can get along with everyone. Can work independently or with others. Comes with a professional and ready to learn attitude while maintaining a high energy level. Can work in all situations either in a fast paced, high traffic work area or in a quiet less hectic environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bylaw Enforcement Officer
Town Of Tillsonburg
05.2023 - 12.2023
- Parking enforcement
- Overnight parking enforcement
- Commence legal proceedings through notices and orders
- inputting information into various applications
- Used GIS to obtain information on property owners etc.
- Enforcing by-laws including lot maintenance, animal, graffiti, etc.
- Note taking/keeping a notebook
- Bike patrols
- Dealing with the public on a daily basis
Merchandiser
Pepsico
05.2022 - 05.2023
- Created interior displays to promote products in alignment with corporate sales objectives.
- Presented store update suggestions and layouts to management and stakeholders.
- Incorporated new design techniques to create innovative and eye-catching displays.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Verified products appeared at correct locations in proper quantities.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Used props and lighting to enhance appearance and visibility of displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Created visual displays to highlight new and featured products.
- Organized store merchandise racks by size, style, and color.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Grocery Clerk
Loblaws (Zehrs)
07.2018 - 04.2022
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Helped customers complete purchases by moving heavy items, bagging purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Pleasantly greeted customers and provided prompt and courteous service.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Set up new sales displays each week with fresh merchandise.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Removed trash, swept, and mopped floors for professional appearance.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Communicated with customers and staff politely and professionally to uphold store standards.
Education
Diploma - Police Foundations
Fanshawe College
London, ON04.2023
High School Diploma -
Glendale High School
Tillsonburg, ON06.2020
Skills
- Communication
- Customer Service
- Friendly
- Fast Learner
- Motivated
- Detail Oriented
- Keeping Notes/ Writing
- Flexible
- Adaptable
Volunteer Experience
Security. East Park, London ON.
- Made sure people who were supposed to be at the event were there and people who were not didn't enter
- Answered questions related to the event.
- Made sure people were safe
Parking Enforcement. Fanshawe Pioneer Village, London ON.
- Directed vehicles into parking spaces while maintaining safety of walking pedestrians
- Used a radio to communicate with the front gate as well as other parking volunteers to communicate if spots were open
- Reported to the parking supervisor with any issues faced
Open House Volunteer, Fanshawe College, London ON.
- Demonstrated the PREP test for people who were interested in the Police Foundations program
- Answered questions about the program
References
- John Legault (Professor at Fanshawe College) Email: jlegault@fanshaweonline.ca
- Mark Russell (By-Law supervisor Tillsonburg) Reference letter available upon request
- Cam Cyr (By-Law officer Tillsonburg) Reference letter available upon request
- James Pinney (Manager at Zehrs) Phone# 519-232-6790
More references available per request.
Certification
- G licence
- CPR/First Aid
- Can Bike Level 4
- De-escalation training
Timeline
Bylaw Enforcement Officer
Town Of Tillsonburg
05.2023 - 12.2023
Merchandiser
Pepsico
05.2022 - 05.2023
Grocery Clerk
Loblaws (Zehrs)
07.2018 - 04.2022
Diploma - Police Foundations
Fanshawe College
High School Diploma -
Glendale High School