Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Certification
Timeline
Generic

Cooper DesRoches

London

Summary

Highly motivated, hardworking, proficient communicator and can get along with everyone. Can work independently or with others. Comes with a professional and ready to learn attitude while maintaining a high energy level. Can work in all situations either in a fast paced, high traffic work area or in a quiet less hectic environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bylaw Enforcement Officer

Town Of Tillsonburg
05.2023 - 12.2023
  • Parking enforcement
  • Overnight parking enforcement
  • Commence legal proceedings through notices and orders
  • inputting information into various applications
  • Used GIS to obtain information on property owners etc.
  • Enforcing by-laws including lot maintenance, animal, graffiti, etc.
  • Note taking/keeping a notebook
  • Bike patrols
  • Dealing with the public on a daily basis

Merchandiser

Pepsico
05.2022 - 05.2023
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Presented store update suggestions and layouts to management and stakeholders.
  • Incorporated new design techniques to create innovative and eye-catching displays.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Verified products appeared at correct locations in proper quantities.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Used props and lighting to enhance appearance and visibility of displays.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Created visual displays to highlight new and featured products.
  • Organized store merchandise racks by size, style, and color.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Grocery Clerk

Loblaws (Zehrs)
07.2018 - 04.2022
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Helped customers complete purchases by moving heavy items, bagging purchases.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Set up new sales displays each week with fresh merchandise.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Communicated with customers and staff politely and professionally to uphold store standards.

Education

Diploma - Police Foundations

Fanshawe College
London, ON
04.2023

High School Diploma -

Glendale High School
Tillsonburg, ON
06.2020

Skills

  • Communication
  • Customer Service
  • Friendly
  • Fast Learner
  • Motivated
  • Detail Oriented
  • Keeping Notes/ Writing
  • Flexible
  • Adaptable

Volunteer Experience

Security. East Park, London ON.

  • Made sure people who were supposed to be at the event were there and people who were not didn't enter
  • Answered questions related to the event.
  • Made sure people were safe

Parking Enforcement. Fanshawe Pioneer Village, London ON.

  • Directed vehicles into parking spaces while maintaining safety of walking pedestrians
  • Used a radio to communicate with the front gate as well as other parking volunteers to communicate if spots were open
  • Reported to the parking supervisor with any issues faced

Open House Volunteer, Fanshawe College, London ON.

  • Demonstrated the PREP test for people who were interested in the Police Foundations program
  • Answered questions about the program

References

  • John Legault (Professor at Fanshawe College) Email: jlegault@fanshaweonline.ca
  • Mark Russell (By-Law supervisor Tillsonburg) Reference letter available upon request
  • Cam Cyr (By-Law officer Tillsonburg) Reference letter available upon request
  • James Pinney (Manager at Zehrs) Phone# 519-232-6790

More references available per request.


Certification

  • G licence
  • CPR/First Aid
  • Can Bike Level 4
  • De-escalation training


Timeline

Bylaw Enforcement Officer

Town Of Tillsonburg
05.2023 - 12.2023

Merchandiser

Pepsico
05.2022 - 05.2023

Grocery Clerk

Loblaws (Zehrs)
07.2018 - 04.2022

Diploma - Police Foundations

Fanshawe College

High School Diploma -

Glendale High School
Cooper DesRoches