Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Harmanpreet Singh

Vernon,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bylaw Enforcement Officer

Vadium Security
01.2024 - Current
  • Documented inmate behavior and activities in logbooks.
  • Improved public awareness of bylaw regulations by conducting educational presentations at community events.
  • Maintained a professional demeanor when interacting with the public, diffusing tense situations effectively when necessary.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Increased compliance rates by promptly responding to reported violations and offering guidance on corrective actions.
  • Upheld city beautification efforts by actively identifying graffiti vandalism cases and coordinating removal efforts with appropriate departments.
  • Maintained accurate records of enforcement activities, including issuing warnings, citations, and court appearances, ensuring a transparent and accountable system for tracking violations.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Coordinated with other law enforcement personnel to exchange information.
  • Promoted responsible pet ownership within the community through consistent enforcement of animal licensing and leash laws.

Security Supervisor

Vadium Security
08.2023 - Current
  • Determined security budgets and identified opportunities to optimize resource utilization.
  • Participated in the hiring process for new security personnel, conducting evaluations of candidate qualifications to build an effective team.
  • Oversaw a team of security officers and managed scheduling and performance evaluations.
  • Implemented comprehensive security plans to provide the highest levels of protection for facilities.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
  • Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Monitored and approved access control systems for accessibility to authorized personnel.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.

Shift Supervisor

Starbucks
08.2021 - 08.2023
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Responded to and resolved customer questions and concerns.
  • Assisted in budget planning and cost control measures, contributing to the overall financial success of the establishment.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Managed staff hiring, training and supervision.
  • Monitored daily and weekly key performance indicators to maintain on-track status.

Room Service Supervisor

Holliday Inn
02.2022 - 05.2023
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Streamlined room service operations for increased efficiency by implementing new procedures and protocols.
  • Maximized team efficiency by delegating tasks according to individual strengths and capabilities.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Reduced response times for room service orders by optimizing staffing schedules based on peak hours.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Managed inventory levels to minimize waste while maintaining adequate supplies for daily operations.
  • Collaborated with other departments to ensure smooth workflow between front-of-house and back-of-house teams.
  • Facilitated open communication channels within the department, promoting a collaborative work environment where ideas were shared freely.
  • Trained new staff members on room service responsibilities, ensuring a seamless integration into the team.

Security Officer

Allied Universal Security Services
08.2021 - 04.2023
  • Examined doors, windows and gates to verify security.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Education

Associate of Arts - Psychology

Langara College
Vancouver, BC
04.2023

Skills

  • Staff Managment
  • Asset Protection
  • Loss prevention expertise
  • Supply Ordering
  • Food Portion Specification
  • Production and Time Sequencing
  • Microsoft Excel
  • Guest Relations
  • Strong verbal and written communication
  • Budgeting and forecasting

Certification

  • Class 5 Driving License
  • Bylaw 1 Certification
  • Basic Security License
  • OFA 1 Certified
  • Food Safe Certification


Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Bylaw Enforcement Officer

Vadium Security
01.2024 - Current

Security Supervisor

Vadium Security
08.2023 - Current

Room Service Supervisor

Holliday Inn
02.2022 - 05.2023

Shift Supervisor

Starbucks
08.2021 - 08.2023

Security Officer

Allied Universal Security Services
08.2021 - 04.2023

Associate of Arts - Psychology

Langara College
Harmanpreet Singh