Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bylaw Enforcement Officer
Vadium Security
01.2024 - Current
Documented inmate behavior and activities in logbooks.
Improved public awareness of bylaw regulations by conducting educational presentations at community events.
Maintained a professional demeanor when interacting with the public, diffusing tense situations effectively when necessary.
Made rounds at specified intervals and conducted head counts and roll calls.
Increased compliance rates by promptly responding to reported violations and offering guidance on corrective actions.
Upheld city beautification efforts by actively identifying graffiti vandalism cases and coordinating removal efforts with appropriate departments.
Maintained accurate records of enforcement activities, including issuing warnings, citations, and court appearances, ensuring a transparent and accountable system for tracking violations.
Built solid relationships with staff and residents to keep institution safe and secure.
Coordinated with other law enforcement personnel to exchange information.
Promoted responsible pet ownership within the community through consistent enforcement of animal licensing and leash laws.
Security Supervisor
Vadium Security
08.2023 - Current
Determined security budgets and identified opportunities to optimize resource utilization.
Participated in the hiring process for new security personnel, conducting evaluations of candidate qualifications to build an effective team.
Oversaw a team of security officers and managed scheduling and performance evaluations.
Implemented comprehensive security plans to provide the highest levels of protection for facilities.
Implemented comprehensive security plans to provide highest levels of protection for facilities.
Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
Investigated and resolved security breaches to protect organization and corporate assets.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Monitored and approved access control systems for accessibility to authorized personnel.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
Collaborated with senior management to develop and implement strategies to mitigate security risks.
Monitored and maintained CCTV and access control systems to protect personnel and assets.
Shift Supervisor
Starbucks
08.2021 - 08.2023
Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Responded to and resolved customer questions and concerns.
Assisted in budget planning and cost control measures, contributing to the overall financial success of the establishment.
Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Increased sales performance through effective upselling techniques and staff training initiatives.
Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
Managed staff hiring, training and supervision.
Monitored daily and weekly key performance indicators to maintain on-track status.
Room Service Supervisor
Holliday Inn
02.2022 - 05.2023
Coordinated kitchen activities with front-of-house staff for seamless and service.
Streamlined room service operations for increased efficiency by implementing new procedures and protocols.
Maximized team efficiency by delegating tasks according to individual strengths and capabilities.
Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
Reduced response times for room service orders by optimizing staffing schedules based on peak hours.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Managed inventory levels to minimize waste while maintaining adequate supplies for daily operations.
Collaborated with other departments to ensure smooth workflow between front-of-house and back-of-house teams.
Facilitated open communication channels within the department, promoting a collaborative work environment where ideas were shared freely.
Trained new staff members on room service responsibilities, ensuring a seamless integration into the team.
Security Officer
Allied Universal Security Services
08.2021 - 04.2023
Examined doors, windows and gates to verify security.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Monitored CCTV cameras and alarm systems for security breaches.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Completed full building and grounds patrols to spot and investigate concerns.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.