Cole Berruti
Guelph,CA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dominos
06.2022 - 08.2022
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
Volunteer
Holy Trinity Catholic Elementary School
03.2021 - 04.2021
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
Education
High School Diploma -
Saint James Catholic High School
Guelph, Ontario06-2026
Elementary Diploma -
Holy Trinity Catholic
Guelph, Ontario06.2022
Skills
- Consistent reliability
- Active listening
- Effective problem-solving skills
- Proficient in computer applications
- Expertise in managing customer funds
- Strong analytical skills
- Complaint resolution
- Scheduling
Languages
English
Accomplishments
- Cross Country OFSAA Competitor November 2022
- Cross Country OFSAA Competitor November 2023
- Waterloo Math Competition 2022 | Award of Distinction (Top 25% of all Participants)
- Wellington County 3rd Place Finish Chess Competition
Timeline
Customer Service Representative
Dominos
06.2022 - 08.2022
Volunteer
Holy Trinity Catholic Elementary School
03.2021 - 04.2021
High School Diploma -
Saint James Catholic High School
Elementary Diploma -
Holy Trinity Catholic
Hobbies and Interests
Programming, Running, Video Games, Golf