Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Hobbies and Interests
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Cole Berruti

Guelph,CA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Dominos
06.2022 - 08.2022
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Educated customers about billing, payment processing and support policies and procedures.

Volunteer

Holy Trinity Catholic Elementary School
03.2021 - 04.2021
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.

Education

High School Diploma -

Saint James Catholic High School
Guelph, Ontario
06-2026

Elementary Diploma -

Holy Trinity Catholic
Guelph, Ontario
06.2022

Skills

  • Consistent reliability
  • Active listening
  • Effective problem-solving skills
  • Proficient in computer applications
  • Expertise in managing customer funds
  • Strong analytical skills
  • Complaint resolution
  • Scheduling

Languages

English

Accomplishments

  • Cross Country OFSAA Competitor November 2022
  • Cross Country OFSAA Competitor November 2023
  • Waterloo Math Competition 2022 | Award of Distinction (Top 25% of all Participants)
  • Wellington County 3rd Place Finish Chess Competition

Timeline

Customer Service Representative

Dominos
06.2022 - 08.2022

Volunteer

Holy Trinity Catholic Elementary School
03.2021 - 04.2021

High School Diploma -

Saint James Catholic High School

Elementary Diploma -

Holy Trinity Catholic

Hobbies and Interests

Programming, Running, Video Games, Golf
Cole Berruti