Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Slyusarenko

Guelph,ON

Summary

Offering solid foundation in biological sciences, laboratory practices and resource management with eagerness to learn and develop in the biological field. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Canadian Tire
10.2023 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Bartender/Server

Victoria Golf East Course
04.2023 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Sales Associate

Plato's Closet
03.2022 - 08.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Hostess

Chucks Roadhouse
06.2021 - 01.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Hostess

Angels Diner
08.2020 - 06.2021
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

Bachelor of Science - Aquatic Resources And Biology

St. Francis Xavier University
Antigonish, NS
04-2026

Skills

  • Microsoft Office
  • Professional speaking in Russian
  • Relationship building
  • Critical thinking
  • Scientific writing
  • Organizational skills
  • Interpreting data
  • Scientific Research
  • Presentation
  • Microsoft Excel
  • Laboratory techniques
  • Statistical modeling
  • Hypothesis testing

Languages

Russian
Full Professional

Timeline

Customer Service Representative

Canadian Tire
10.2023 - Current

Bartender/Server

Victoria Golf East Course
04.2023 - 08.2023

Sales Associate

Plato's Closet
03.2022 - 08.2022

Hostess

Chucks Roadhouse
06.2021 - 01.2022

Hostess

Angels Diner
08.2020 - 06.2021

Bachelor of Science - Aquatic Resources And Biology

St. Francis Xavier University
Nicole Slyusarenko