Overview
Work History
Education
Affiliations
Timeline
Generic

STUART HOLLOWAY

GUELPH,ON

Overview

7
7
years of professional experience

Work History

Customer Service Representative

GS Lighting Group
Cambridge, Ontario
08.2022 - 06.2024
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods .
  • Resolved customer issues by working with other departments , the manufacturer and logistics providers

Project Manager

GS Lighting Group
Cambridge, Ontario
08.2020 - 07.2022
  • Developed and implemented processes and procedures for effective use of the Oasis computer system. Oasis allows an agency to accurately track both open and closed orders and to determine order value, status and profitability. When an order is shipped Oasis allows user to track both receivables from customer and commissions due from manufacturer
  • trained all inside employees in use of the Oasis system
  • Regularly monitored the system to ensure that all information was current, complete and accurate. Investigated and resolved discrepancies . Provided additional training to users where required
  • With the Controller developed and implemented a system of regular monitoring and reporting to ensure accuracy of database and to ensure that outstanding receivables and commissions are followed up regularly

Accountant/Controller

STL Lighting Group
Cambridge, Ontario
06.2017 - 06.2020
  • Monitored Oasis computer system to ensure that all info such as customer, order value, order status and profitability was complete, accurate and verifiable by backup saved to system
  • Ensured that all customer invoicing was done promptly. Followed up on both customer invoices and commissions due from manufacturer to ensure that payment was received promptly in full.
  • Managed accounts payable to ensure that manufacturers were accurately and promptly paid
  • Provided regular reporting to both original and new (remote) owner on expected receipts and cash flow, profitability and performance of outside sales managers.

Education

Bachelor of Arts - Economics With Accounting Minor

Wilfrid Laurier University
Waterloo, ON

Affiliations

  • Board Member United Way of Guelph, Wellington, Dufferin 2013-2021
  • Member Fund Distribution Committee United Way of Guelph,Wellington, Dufferin 2005-2012

Timeline

Customer Service Representative

GS Lighting Group
08.2022 - 06.2024

Project Manager

GS Lighting Group
08.2020 - 07.2022

Accountant/Controller

STL Lighting Group
06.2017 - 06.2020

Bachelor of Arts - Economics With Accounting Minor

Wilfrid Laurier University

Similar Profiles

CREATE PROFILE
STUART HOLLOWAY