Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Aayushi Tavrawala

Guelph

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Esso
01.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Walmart
02.2022 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Biochemistry

Charotar University of Science & Technology
Gujarat, IN

Skills

    Customer Service

    Problem-solving abilities

    Active Listening

    Critical Thinking

    Payment Processing

    Customer satisfaction measurement

    Customer Assistance

    Work Ethic and Integrity

    Patience and Empathy

    Written and verbal communication

    Merchandise Restocking

    Inventory Management

Volunteer Experience

Interact Member, Rotary Internationals.

Languages

English
Full Professional

Timeline

Customer Service Representative

Esso
01.2024 - Current

Cashier

Walmart
02.2022 - 01.2024

Bachelor of Science - Biochemistry

Charotar University of Science & Technology

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Aayushi Tavrawala