Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
Generic

Claudia, Cheung Wing Kwan

Vancouver,Canada

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Flexible Store Advisor

Mountain Equipment Company (MEC)
04.2025 - Current
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Helped organize merchandise and store promotions in a fast-paced environment.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.


Building Surveyor

David S. K. Au and Associated Ltd
01.2024 - 01.2025
  • Coordinated schedules and resources for 10+ projects, ensuring smooth operations.
  • Collaborated with architects, engineers, and contractors to ensure smooth project execution from design to completion.
  • Updated clients on project progress, addressing concerns and ensuring satisfaction throughout all stages of the building lifecycle.

Part-time Server

Four O Five Coffee & Eatery
08.2023 - 01.2025


  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Omni Sport Leader

Decathlon Hong Kong
12.2018 - 03.2021
  • Assisted customers in products suggestion, managed online orders, and supported seasonal sales.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

Bachelor of Science - Surveying

City University of Hong Kong
07-2021

Skills

  • Customer service
  • Problem resolution
  • Time management & multitasking
  • Critical thinking
  • Written communication
  • Scheduling & coordination
  • Administrative support
  • MS Office (Word, Excel, Outlook)

Interests

  • Outdoor Recreation (Diving, Camping, Surfing, etc)
  • Travelling: Italy, England, Egypt, Indonesia, Australia, Thailand, Japan

Languages

English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Flexible Store Advisor

Mountain Equipment Company (MEC)
04.2025 - Current

Building Surveyor

David S. K. Au and Associated Ltd
01.2024 - 01.2025

Part-time Server

Four O Five Coffee & Eatery
08.2023 - 01.2025

Omni Sport Leader

Decathlon Hong Kong
12.2018 - 03.2021

Bachelor of Science - Surveying

City University of Hong Kong

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Claudia, Cheung Wing Kwan