Jackie Roscoe

Part Time Flexible Clerk

U.S. Postal Service

10.1996 - Current

Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Maintained filing system and organized customer documents for easy retrieval of information.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Improved response times to customer inquiries, implementing new filing system for quicker access to information.
Facilitated staff training sessions on new software, enhancing overall productivity.
Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
Reduced errors in data entry through rigorous attention to detail and double-checking work.
Improved office efficiency by digitizing paper files and organizing digital records.
Optimized office space usage, arranging workstations to maximize productivity.
Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
Assisted in budget preparation to ensure financial efficiency within department.
Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
Enhanced customer service with timely and accurate information when handling inquiries.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Compiled and analyzed data to produce reports.
Processed incoming and outgoing mail and packages according to established procedures.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Utilized office management software to record and track customer information.
Created and maintained detailed records of all office activities.
Purchased and maintained office supplies.
Assisted with onboarding of new employees.
Supported staff on special assignments and ad hoc projects.

Summary

Overview

Work History

Part Time Flexible Clerk

Education

12th Grade -

Skills

Accomplishments

Timeline

Part Time Flexible Clerk

12th Grade -

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