Easton Cowling
Regina,Canada
Summary
I am a motivated and personable individual with strong customer service skills and a passion for providing excellent experiences. I enjoy working in dynamic environments where I can engage with people, solve problems, and ensure smooth day-to-day operations. I am comfortable handling responsibility, staying calm under pressure, and adapting to changing situations. With a strong attention to detail and a focus on safety, I am able to assess situations quickly and make informed decisions. I work well both independently and as part of a team, always striving to create a positive and welcoming environment for customers. I take pride in being reliable, hardworking, and eager to learn new skills to improve my performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
UX/UI Researcher Intern (Flexible/On-call)
Xccelerate
Vancouver, BC
02.2025 - Current
- Analyzed user behavior through analytics tools like Google Analytics.
- Identified opportunities for improvement in existing systems using analytics tools.
- Documented processes, guidelines, and best practices for future reference.
- Created personas based on customer research findings.
- Facilitated brainstorming sessions with cross-functional teams to generate ideas.
Indigenous Community Coach / Citywide Youth Coach
HoopLife Basketball
Regina, Canada
09.2022 - 08.2024
- Organized and led basketball training for young people on various reserves across Western Canada.
- Created a detailed program fostering fundamental abilities, team collaboration, and fair play.
- Committed to continuous improvement by adopting and applying high-level coaching strategies.
- Created a positive and inclusive environment, empowering young players to build confidence and passion for basketball
Clubhouse Assistant
Katepwa Beach Golf Club
Katepwa, Canada
05.2022 - 09.2023
- Greeted members cheerfully and offered personalized assistance
- Helped meet guest needs related to facilities, amenities or club events
- Assisted with receiving club deliveries of food, beverages and supplies
- Prepared beverages and other hospitality for club members
- Executed cash transactions quickly and accurately
General Labourer
Exceed Contractors
Regina, Canada
08.2022 - 11.2022
- Completed manual tasks with precision, ensuring timely project delivery
- Committed to and maintained high safety standards in all work activities
- Demonstrated endurance in labor-intensive roles, even in challenging conditions
- Contributed to a positive team dynamic through effective communication and mutual support in achieving collective goals
Sales Associate
Golf Town
Regina, Canada
07.2020 - 07.2022
- Sold various products by explaining unique features and educating customers on proper application or usage
- Trained new team members in cash register operation, stock procedures and customer services
- Used technology resources to assist customers in locating and selecting items
Hockey Referee
Sask Hockey Association
Regina, Canada
10.2016 - 03.2020
- Officiated at hockey games and competitions to maintain standards of play
- Effectively communicated with players, coaches, and parents, demonstrating strong interpersonal skills and fair decision-making
Education
Diploma - Digital Design
Vancouver Film School
Vancouver, BC08-2025
BBA - Marketing
University of Regina
Regina04-2023
High School Diploma -
Sheldon Williams Collegiate
Regina, Saskatchewan06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Service-Oriented
- Conflict Resolution
- Compassionate Youth Engagement
- Decision Making
- Product Recommendations
- Written and Oral Communication Skills
- Outgoing Personality
- Sales Expertise
- Reliable and Punctual
- Physical Labour
- Adobe Programs
- POS Systems
- User experience design
- Multitasking
- Prototyping software
Hobbies and Interests
- Video editing
- Surfing
- Basketball
- Travel
- Hiking
- Music
- Graphic design
Activities And Honours
- Honour Roll Grades 9-12
- Golf Team MVP - Grade 12
- Senior Boys Handball MVP - Grade 12
- Junior golf champion
- Katepwa Beach Golf Club
Affiliations
- Digital Design
- Fitness
- Surfing
- Music
- Video Editing
Accomplishments
- Honor Roll (Grade 9 through 12)
- High school golf team MVP
- High school basketball and handball team captain
Certification
- NCCP Basketball Coach certification
- ProtoPie 101 Crash Course certification
- Serve It Right Saskatchewan (SIRS)
References
References available upon request.
Timeline
UX/UI Researcher Intern (Flexible/On-call)
Xccelerate
02.2025 - Current
Indigenous Community Coach / Citywide Youth Coach
HoopLife Basketball
09.2022 - 08.2024
General Labourer
Exceed Contractors
08.2022 - 11.2022
Clubhouse Assistant
Katepwa Beach Golf Club
05.2022 - 09.2023
Sales Associate
Golf Town
07.2020 - 07.2022
Hockey Referee
Sask Hockey Association
10.2016 - 03.2020
Diploma - Digital Design
Vancouver Film School
BBA - Marketing
University of Regina
High School Diploma -
Sheldon Williams Collegiate