Summary
Overview
Work History
Education
Skills
Timeline
Generic

CINDY SCHARF

Belleville

Summary

Dynamic Customer Service Professional experienced in fast-paced environments with frequent menu changes. Achieved high levels of customer satisfaction through a friendly demeanor and adaptability. Focused on creating positive experiences and fostering strong relationships with guests.

Overview

1
1
year of post-secondary education
33
33
years of professional experience

Work History

Guest Experience Team Leader

McDonald's
Belleville
10.2021 - Current
  • Maintained cleanliness and organization of dining room, washrooms, and playland areas to enhance guest experience.
  • Greeted and communicated professionally with recurring and new customers, fostering positive relationships.
  • Performed Surveys with customers periodically
  • Delivered food to vehicles, ensuring timely service and guest satisfaction.
  • Resolved customer issues promptly
  • Worked filling delivery orders
  • Basically ran where and when needed
  • Performed cleaning duties including mopping floors and washing windows

Cashier

McDonald's
Brantford
06.2018 - 07.2021
  • Order taking
  • Running food to tables, out to cars and out to delivery drivers
  • Coffee making
  • Filling orders for dining and delivery
  • Cleaning Lobby and Restrooms

Server

Kelseys Restaurant
Belleville
06.1993 - 08.1998
  • Upsold food and beverages, increasing overall sales
  • Served food and alcoholic beverages, enhancing dining experience
  • Prepared and served drinks at bar
  • Described daily features, engaging guests at each table
  • Made different types of salads
  • Ordered using a plu system
  • Worked cleaning in back kitchen and front of house
  • Hostesses

Education

Office Administration Diploma - Secretary

Loyalist College of Applied Arts And Technology
Belleville
09.1992 - 06.1993

Westisle Composite High
Elmsdale, PEI

Skills

  • Situational awareness
  • Team collaboration
  • Multitasking
  • Adaptable
  • Punctual
  • Interpersonal skills

Timeline

Guest Experience Team Leader

McDonald's
10.2021 - Current

Cashier

McDonald's
06.2018 - 07.2021

Server

Kelseys Restaurant
06.1993 - 08.1998

Office Administration Diploma - Secretary

Loyalist College of Applied Arts And Technology
09.1992 - 06.1993

Westisle Composite High

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CINDY SCHARF