Oversee annual recertification for 44 affordable housing units, ensuring compliance and high occupancy of below-market rent units.
Manage delinquency, ensuring timely collections and minimal outstanding balances.
Coordinate with accounts payable and property accountant to ensure timely return of security deposits and minimize aging payables.
Prepare month-end accounting reports.
Handle the lease renewal process, including renewals and resident follow-ups.
Gain cross-training experience in FCF completion, understanding the budget, and variance reporting alongside the Community Manager.
Collaborate with the leasing team to meet leasing goals and enhance resident satisfaction.
Assistant Community Manager - Baker Block
Greystar
09.2023 - 08.2024
Prepared and served 3-day notices in compliance with local laws and attended eviction trials as necessary, helping maintain low delinquency rates.
Coded invoices to the appropriate GL codes accurately and in a timely manner, ensuring efficient payment to vendors and accurate financial reporting.
Oversaw the renewal process, including submitting proposed rates to RPM and Client for approval, sending renewal letters to residents, and delegating follow-up tasks to leasing staff.
Handled resident disputes professionally and served lease violation notices as needed, ensuring compliance with company policies and local laws.
Dual Site Leasing Professional – Norwalk Metropointe and Baker Block
Greystar
05.2022 - 09.2023
Met and exceeded leasing expectations at 2 properties, resulting in a consistent occupancy over 96% and average renewal conversion ratio of 55%
Conducted weekly market surveys using Radix software
Prepared resident move in files and resident lease renewals
Performed lease file audits and reconciled errors to keep all billing and records up-to-date
Assisted in renovation scheduling by communicating with vendors and maintenance team
Prepare and send daily reports pertaining to leasing activity, renewal activity, and resident communications to CM, RPM, and Directors
Mortgage Loan Officer/Originator
PennyMac
01.2021 - 01.2022
Funded more than 165 refinance loans in 2021 with financed amounts ranging from $100,000 to $1,000,000
Obtained, verified, and interpreted copies of applicant’s credit history, business financial statements, and other financial information
Acted as account executive throughout loan processing to ensure net tangible benefits were attained and all regulatory/client requirements were met
Handled 30+ ongoing refinance transactions each month while building new business
Education
Bachelor of Science - Business Administration, Concentration in Finance
UNIVERSITY OF LAVERNE
La Verne, CA
12.2020
Skills
Advanced knowledge of Microsoft Office Suite
Experienced in Realpage-Onesite and Yardi
Exceptional time management and organization
Skilled in Customer Relations and Sales
Extracurricular Leadership Experience
CFA Research Challenge: Represented University of La Verne in the CFA Research Challenge, creating an equity valuation report and presenting it to CFA judges, earning 4th place in the Orange County Division.
Integrated Business Program, Director of Sales: Created a small business and generated 7,000 in revenue, donating profit to a local charity.
Delta Sigma Pi Professional Fraternity, Director of Fundraising (Fall 2020); President of new member class (Spring 2019).
Enactus: Treasurer; Presenter on 2020 competition team. Traveled to Puerto Nuevo, Mexico to start small businesses for local families.
Awards, Recognition, and Certifications
2025 Greystar Excellence Champion for submitting an idea to action, creating a Help Desk workflow for electronic security deposit refunds
2024 ACM Rising Star Program participant
2023-2024 Greystar Rise Mentor
2023 Greystar Excellence award recipient for "Service"
2023 Dale Carnegie Advanced Sales Certified
Timeline
Assistant Community Manager - Rize Irvine
Greystar
08.2024 - Current
Assistant Community Manager - Baker Block
Greystar
09.2023 - 08.2024
Dual Site Leasing Professional – Norwalk Metropointe and Baker Block
Greystar
05.2022 - 09.2023
Mortgage Loan Officer/Originator
PennyMac
01.2021 - 01.2022
Bachelor of Science - Business Administration, Concentration in Finance