Christian Morales Paez
Saint-Hubert,Québec
Summary
To leverage my extensive experience and advanced skills in network and system administration to drive the digital evolution and enhance the performance of a forward-thinking organization.
Christian Luis Morales Paez is a seasoned IT professional with a robust background in both practical technical skills and advanced cybersecurity knowledge. His expertise spans across network and infrastructure administration, cloud solutions, and data privacy, making him a versatile and invaluable asset to any organization aiming to enhance its technological capabilities and data integrity. Christian's proven track record in reducing downtime, optimizing systems, and implementing secure, scalable solutions positions him as the ideal candidate for roles demanding high-level technical proficiency and leadership in IT projects.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technicien Informatique Niveau II
Cégep de Ste-Foy
01.2020 - Current
- Network and System Administration: Designed and maintained secure and efficient networks, reducing downtime by 15%
- Infrastructure Development: Created high-performance scalable infrastructures
- Project Management: Led system migration and optimization projects
- Data Analysis: Analyzed data to convert into actionable insights
- Cloud Solutions Implementation: Deployed cloud solutions (AWS, Azure, Google Cloud)
- Machine Learning: Developed algorithms for trend prediction and process automation
- Compliance: Strengthened data privacy and GDPR compliance
- Technical Support: Reduced average resolution time by 20%
- Training: Developed comprehensive training programs for new employees.
Conducteur
Uber
01.2016 - 01.2019
- Delivered impeccable customer service and maintained vehicle cleanliness and mechanical condition.
Education
Baccalauréat en Cybersécurité -
Polytechnique Montréal
01.2024
Baccalauréat en Technologies de l'Information -
Université TÉLUQ
01.2021
Certificat en Informatique -
Information Technology University (ITU)
01.2020
DEP en Techniques Juridiques -
Collège Ahuntsic
01.2018
DEC en Langue Anglaise et Littérature -
Collège Régional Champlain
01.2011
Skills
- Python
- Bash
- JavaScript
- Painless
- MATLAB
- Microsoft Power Platform
- Windows Server
- Linux
- ELK Suite
- Kubernetes
- Jenkins
- Azure DevOps
- GitOps
- GNSS (PPP, PPP-RTK)
- SSR
- OSR
- NRTK
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Software configuration
- Remote Support
- Network Troubleshooting
- System Administration
- Network Maintenance
- Help Desk Operations
- Application installations
- Wireless Networking
- IT Documentation
- Network Security
- IT Asset Management
- Operating system management
- Mobile Device Management
- Server maintenance
- Information Security
- User Training
- Help Desk Management
- Helpdesk services
- Data Recovery
- Software deployment management
- Mobile fleet management
- Data Retention
- AV Equipment Management
- Inventory Control Systems
- Incident Management
- Peripheral maintenance
- Application support
- Debugging
- Virtualization Technologies
- Disaster Recovery
- ITIL Processes
- Problem-Solving
- Technical Troubleshooting
- Teamwork and Collaboration
- Microsoft Windows and Office
- Remote Technical Support
- Troubleshooting Network Issues
- Software Upgrades
- Hardware and Software Repair
- Computer Diagnostics
- System Maintenance
- Customer Service
- Attention to Detail
- Hardware and Software Configuration
- Technical issues analysis
- Organizational Skills
- Desktop support
- Hardware diagnostics
- Device Installation
- Online Chat Support
- Hardware Configuration
- Friendly and Patient
- Help Desk Support
- Computer System Diagnostics Software
- User Support
- LAN/WAN
- Support Services
- Customer Needs Assessment
- Laptop Servicing
- TCP/IP
- Customer service expert
- Equipment Repair
- Hardware upgrades
- Employee Computer Support
- System Configuration
- Customer Communication and Empathy
- Highly Professional
- Collaborative Team Player
- Network Certification
- Active Listening
- Account Administration
- Incoming Call Management
- Hardware Evaluations
- Error Detection
- Database Management
- Software Evaluation
- Interpersonal Skills
- Software Patches
- System optimization
- Component Replacement
- Software diagnosis
- Mobile Device Repair
- Staff education and training
- Report Preparation
- Microsoft Certification
- Tracking and Documentation
- Issue and Resolution Tracking
- A Certification
- Service Desk Team Management
- Equipment Inspection
- Documentation Development
- Emergency Service Coordination
- Analytical and Methodical
- MySQL
- Call Center Operations
- Mac systems
Certification
- Certified Ethical Hacker (CEH) v.10 - ITU Online, 2020
- Microsoft Certifications: Various courses including PowerShell, Windows Server, SQL, ASP.NET MVC, Azure, 2020-2021
- Certified Information Systems Auditor (CISA) - ITU Online, 2021
- CompTIA Security+ (SY0-601) - ITU Online, 2021
- Agile Project Management - ITU Online, 2021
- SQL and Database Management - Udemy, LinkedIn, 2021-2022
Languages
English
Full Professional
Timeline
Technicien Informatique Niveau II
Cégep de Ste-Foy
01.2020 - Current
Conducteur
Uber
01.2016 - 01.2019
Baccalauréat en Cybersécurité -
Polytechnique Montréal
Baccalauréat en Technologies de l'Information -
Université TÉLUQ
Certificat en Informatique -
Information Technology University (ITU)
DEP en Techniques Juridiques -
Collège Ahuntsic
DEC en Langue Anglaise et Littérature -
Collège Régional Champlain
Similar Profiles
Coralie DavidsonCoralie Davidson
Tutrice Expérimentée En Anglais at Cégep De Sainte-FoyTutrice Expérimentée En Anglais at Cégep De Sainte-Foy
Adrien WardAdrien Ward
Équipier at Cineplex Odeon Ste-foyÉquipier at Cineplex Odeon Ste-foy
Francois LemieuxFrancois Lemieux
Directeur Adjoint at Cineplex Odéon Ste-FoyDirecteur Adjoint at Cineplex Odéon Ste-Foy
Mikaëlle DesjardinsMikaëlle Desjardins
Gardiennage at À Mon CompteGardiennage at À Mon Compte
MICHÈLE SOSSOUMICHÈLE SOSSOU
Hotêsse/Busgirl at Restaurant RougeHotêsse/Busgirl at Restaurant Rouge