Chris Clarkson
Calgary,AB
Summary
Performance-oriented manager with over 11 years worth of experience in the automotive industry. Expert in new and pre-owned vehicle sales with knowledge across all vehicle makes and models. Ability to provide exceptional service and build relationships with potential customers. Skilled in identifying opportunities, overcome objections and closing sales. Natural leader with abilities in problem-solving and team building.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Manager
Northstar Ford Auto Group
01.2013 - Current
- Developed and maintained strong relationships with key clients to ensure repeat business and referrals.
- Enhanced customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
- Mentored new sales staff members, guiding them through company procedures and product knowledge training.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
- Conducted regular evaluations of sales team performance, identifying areas for improvement and providing constructive feedback.
- Lead staff training sessions on new technology features in cars as well as advanced selling techniques for continuous professional development.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
- Collected and produced data statistics regarding vehicle sales and customer leads, delivering insight on monthly performance.
- Highly experienced in the following programs but not limited to: Microsoft Office, Google Drive, Deskit, DealerSocket, InFord, OneCX, CDK, WBDO.
Surveyor/Tree Planter
Apical Forestry Consulting
07.2012 - 12.2012
- Performed field calculations to complete assessments.
- Utilized GPS technology for efficient data collection, expediting the completion of fieldwork assignments.
- Assisted in meeting project deadlines through diligent work habits and adapting quickly to changing weather conditions or terrain challenges.
- Demonstrated adaptability by successfully transitioning between various project types or environments, ranging from urban greening initiatives to large-scale reforestation endeavors.
Education
Bachelor of Science - Biochemistry
Mount Allison University
Sackville, NB2011
Skills
- Team Management
- KPI Tracking
- Excellence Customer Service
- Lead Generation
- Sales Presentations
- Negotiation and Deal Closing Skills
- Goals Setting and Results Driven
- Self-Motivated
- Organized
Accomplishments
- Top producing Sales Consultant before being promoted to Sales Manager within two years of being in the automotive industry.
- Supervised team of five staff members.
- Successfully trained new hires into top performing Sales Consultants.
- Developed spreadsheets for internet lead tracking using Microsoft Excel and Google Sheets.
Certification
- AMVIC License
- Sales Process Training
- Applied Concepts Phone Training
- First Aid Certified
Timeline
Sales Manager
Northstar Ford Auto Group
01.2013 - Current
Surveyor/Tree Planter
Apical Forestry Consulting
07.2012 - 12.2012
Bachelor of Science - Biochemistry
Mount Allison University
- AMVIC License
- Sales Process Training
- Applied Concepts Phone Training
- First Aid Certified
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