CHARLOTTE HOWELL
Kanata,Ottawa
Summary
Caring Student Nurse eager to provide compassionate and impactful care for pediatric patients in all health and living conditions. Dedicated to individualized healthcare planning to provide optimal outcomes for patients & families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Aide
Queensway Carleton Hospital
10.2022 - Current
- Answering patient assistance calls and responding to all patient care requests such as ambulation, toileting, bathing/personal hygiene, feeding, and transfers.
- Providing report to nurse regarding changes in patient status, food consumption, and measured input and output.
- Assisted nursing staff with essential tasks, ensuring efficient patient care operations.
- Organizing and replenishing unit supplies to maintain team readiness for expected demands.
- Performing safety checks of patient lifts and negative pressure rooms and reporting and following up on faulty/broken equipment such as beds, pumps, vitals machines, etc.
- Collaborated with healthcare professionals to deliver comprehensive care plans for each patient.
Medical Receptionist
Merivale Medical Imaging
05.2022 - 10.2022
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to personal health information regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Cashier and Customer Service Supervisor
Loblaws
09.2018 - 06.2022
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Volunteer Teacher's Assistant
W.O. Mitchell Elementary School
09.2017 - 03.2020
- Kindergarten & Grade 1
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
Caregiving
Private Babysitting
09.2017 - 06.2018
- Two young boys, one with congenital Cerebral Palsy
- Developed strong relationships, establishing trust and rapport to provide quality childcare tailored to individual family requirements.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted with activities of daily living, promoting independence and quality of life.
Education
Bachelor of Science - Nursing
University of Ottawa
Ottawa, ON05.2025
High School Diploma -
Earl of March Secondary School
Kanata, ON06.2021
Skills
- Bilingual English & French
- MediTech Software Training
- EPIC Software Training
- Critical Thinking
- Self Direction and Time Management
- Teamwork/Leadership
Certification
- CPR/First-Aid: BLS Provider Certification
- CPI Non-Violent Crisis Intervention Certificate
- GPA in Dementia Care: Supporting Persons with Responsive Behaviours Certificate
Vulnerable Sector Check available upon request.
Timeline
Patient Care Aide
Queensway Carleton Hospital
10.2022 - Current
Medical Receptionist
Merivale Medical Imaging
05.2022 - 10.2022
Cashier and Customer Service Supervisor
Loblaws
09.2018 - 06.2022
Volunteer Teacher's Assistant
W.O. Mitchell Elementary School
09.2017 - 03.2020
Caregiving
Private Babysitting
09.2017 - 06.2018
Bachelor of Science - Nursing
University of Ottawa
High School Diploma -
Earl of March Secondary School
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