Suzanne Hocquard
Hawkesbury,ON
Summary
Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
20
20
years of professional experience
Work History
Director of Sales & Business Development
Heritage Lodge Seniors Residence
Vankleek Hill, ON
10.2022 - Current
- Developed and implemented sales strategies to increase market share.
- Identified new business opportunities and negotiated contracts with clients.
- Analyzed customer data and developed targeted marketing campaigns.
- Created presentations for potential customers to showcase products and services.
- Conducted regular meetings with sales team members to review performance goals.
- Directed the development of marketing materials, such as brochures, catalogs, and advertisements.
- Developed pricing strategies that increased revenue while maintaining customer loyalty.
- Coordinated efforts between sales teams in multiple geographic locations.
- Reviewed client feedback surveys for improvement opportunities within the organization.
Owner
Octopus Solutions
Hawkesbury, ON
05.2012 - Current
- Placement Agent for new Canadians and or workers to the area. Find housing, furniture, schools, churches and any needs that need attention.
- Coordinate all needs for Events, Festivals or conferences in the area. Satisfy conference leaders with open continuous communications, strict attention to important details.
- Manage every aspect of each event, including handling administrative details and promotional materials.
- Maintain strict budgets and expense controls.
- Create networking with a B2B and B2C systems with our vendors or leaders.
Project Officer
Community Futures Development Corporation
Hawkesbury, ON
05.2017 - 04.2020
- Source women entrepreneurs or Future Entrepreneurs for "Women Entrepreneur" coaching mentoring program.
- Determine amount of hours and financing in accordance to the needs of th eclient.
- Create business strategies awith the client & coaches and Community members.
- Control all spending of the government run project.
- Foster Milestones achievement throughout all project and their phases.
Owner
Voyages Rozon Travel Plus
Hawkesbury , ON
11.2004 - 03.2017
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Negotiated contracts with vendors and suppliers.
- Analyzed industry trends to develop competitive strategies.
- Ensured compliance with local, state, and federal regulations.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Represented the province of Quebec for "Alliance Quebec" (consortium of Travel Agencies) in Canada for a 4 year mandate.
- Created and guided tours in Paris, Italy, Greece, Boston & NYC.
- Served customers by going above and beyond to offerer exceptional support for all needs.
Education
Strategic Planning & Mentoring With Leadership -
McGill Executive Institute
Montreal, QC01.2020
Hotel And Events Management
Events Management
College LaSalle05.1995
Illustrator - Fashion Design And Production
Paris Fashion Institute
Paris France05.1993
Skills
- Community Resource Development
- Customer Service & Relations, Marketing and Strategic Development, Microsoft Office, Bilingual,
- Strategic Planning
- Key Account Development
- Territory Sales Management
- Client Relationship Management
- KPI Tracking
- Brand-Building Strategies
- Recruiting and Hiring
- Consultative Sales
- Bilingual English & French
Affiliations
Paul Harris Award: Recognized for "Service Above Self". Most important aspect of my life is the community involvement. I am a proud member of the Hawkesbury Rotary Club holding many different roles on the board as President for a total of 7 years and right now holding the Treasury hat. During Covid, I ran a food program funded by the Ontario Government giving our club 860K$ to feed Prescott Russell for shut ins and seniors
Timeline
Director of Sales & Business Development
Heritage Lodge Seniors Residence
10.2022 - Current
Project Officer
Community Futures Development Corporation
05.2017 - 04.2020
Owner
Octopus Solutions
05.2012 - Current
Owner
Voyages Rozon Travel Plus
11.2004 - 03.2017
Strategic Planning & Mentoring With Leadership -
McGill Executive Institute
Hotel And Events Management
Events Management
Illustrator - Fashion Design And Production
Paris Fashion Institute
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