CELINE TANIA UWASE
Gatineau,CA
Summary
Highly ambitious, energetic and passionate young mechanical engineering college graduate. Possesses problem solving and technical skills necessary for developing innovative solutions and motivating a team to successfully achieve goals. Qualified and brings background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Maintenance Building Operator II
BGIS- Bank of Canada
08.2022 - Current
- Performed work in accordance to established processes and practices
- Complied with all internal and external requirements including but not limited to environmental, health and safety, fire protection
- Performed regular facility technical and non-technical component monitoring and inspection
- Responds to routine service requests and performs preventative and corrective maintenance
- Operated facility mechanical, electrical and other systems
- Managed work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database
- Ensures work completed meets quality, contract response and all other requirements
- Assisted in the implementation of preventative maintenance (PM) program
- Ensured that deficiencies are identified, recorded and escalated, and that related documents are maintained
- Provided observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provided suggestions for enhancement and repair
- Recorded resolution data within service maintenance management database
- Ensured work completed meets quality, contract response and all other requirements
- Received, tracked, monitored and reported status of maintenance and repair work within service maintenance management database
- Initiated documents to obtain formal approval of work required
- Participated in and assisted with facility-related projects
- Ensured the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements
- Maintained all assigned tools and arranges for repair and replacement where required
- Submitted all expenditures on a timely basis
- Assisted in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
Machine Operator
Lee Valley Tools
04.2022 - 08.2022
- Started and operated machine tools according to instructions
- Used blueprints, specifications, and/or work order instructions in order to understand requirements
- Performed quality checks, follow reporting and recordkeeping procedures, and report problems to supervisor
- Completed production documents detailing output, time and/or issues in a production process
- Troubleshooted issues and made adjustments as required
- Operated CNC machines
- Verified part conformity and makes process adjustments as required
- Worked to continually improve processes
- Did machine set up and other basic set ups.
Customer Care Advisor-Bilingual
Scotiabank
02.2021 - 09.2021
- Reply to inquiries from customers about fees and transactions
- Doing technical support for the mobile banking app and online banking
- Verifying customer identification to meet legal requirements
- Assist customers with addressing lost or stolen credit and debit cards
- Assist with changes on customer's account
- Improving customer relationship with the customer by making sure they have the programs and product that best suits them
- Helping customers with making payments and transfers.
Sales Representative Agent
MSi-Corp (Bell Canada)
09.2020 - 02.2021
- Made outbound calls to propose new residential services offers to customers
- Achieve monthly goals percentage
- Attended to customer complaints and inquiries incoming calls towards their current residential services
- Performed outbound calls to Bell customers to offer them with updated packages with respective credits.
Team Member
Freshii
01.2019 - 12.2019
- Prepared customer's order with precision and on a timely manner
- Took care of 200 customer transactions per shift
- Opened the store and started preparing ingredients and utensils for the day
- Recorded and analyzed ingredients needed to be prepared for the next day.
Intern Junior Product Analyst
BBoxx
06.2018 - 10.2018
- Worked with the Power DC manager to develop product strategy and roadmaps for products in the DC range
- Worked with the Power DC product manager to coordinate with the hardware development, sourcing, process, and finance teams to design and produce products within the range
- Assisted in designing and managing pilots to test new products and services or new features for existing products and services
- Analyzed data from customer research and other sources in order to derive actionable insights and guide product development and management
- Conducted online research as needed to learn about competition, markets, etc
- To assist in product development
- Wrote and assembled communications about product changes through presentation and word documents.
Construction Site Assistant Supervisor
Taiga Plaza-Kigali
06.2017 - 01.2018
- Made sure the construction workers mixed the right amount of concrete
- Made sure the head construction workers followed the building plan
- Took care of the construction worker's weekly pay
- Recorded shift attendance for construction workers
- Gave updates of the construction ton the electrical and plumbing technician
- Assisted the head supervisor to analyze any needed changes on the building to communicate it to the owner.
Education
Advanced Diploma in Mechanical Engineering Technology -
Algonquin College
Ottawa, ON01.2020
Skills
- SolidWorks Design and SolidWorks PDM: mechanical drawings, schematics and bills of materials, GD&T
- Machining tools with design
- Electronic skills
- Microcomputer experience
- Native proficiency with English and French (Bilingual)
- Dedicated team player
- Excellent computer skills
- Proficient in Microsoft office suite (Word, Excel, PowerPoint, Visio, Access)
- Excellent Communication skills
- Familiar with networking methodology
- Mechanical Engineering
- Excellent Mathematical skills
- Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfills the purpose and meets the needs of the audience
- Manufacturing techniques: Sheet metal Fabrication, CNC machining
- Mastercam Design and use
- AutoCAD
- Electrical Experience
- Pump maintenance
- Indoor Air Quality
- Access Control
- Project Management
- Emergency Preparedness
- Electrical Systems Maintenance
- building envelope maintenance
- lighting systems upkeep
- Mechanical Aptitude
- Plumbing systems knowledge
- Work Order Management
Certification
- Health and Safety certificate
- Working at Heights Certificate
- Confined Space Certificate
- Lock and Tag out Certificate
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Maintenance Building Operator II
BGIS- Bank of Canada
08.2022 - Current
Machine Operator
Lee Valley Tools
04.2022 - 08.2022
Customer Care Advisor-Bilingual
Scotiabank
02.2021 - 09.2021
Sales Representative Agent
MSi-Corp (Bell Canada)
09.2020 - 02.2021
Team Member
Freshii
01.2019 - 12.2019
Intern Junior Product Analyst
BBoxx
06.2018 - 10.2018
Construction Site Assistant Supervisor
Taiga Plaza-Kigali
06.2017 - 01.2018
Advanced Diploma in Mechanical Engineering Technology -
Algonquin College
- Health and Safety certificate
- Working at Heights Certificate
- Confined Space Certificate
- Lock and Tag out Certificate
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