Cassandra Joy Rosales
West Covina
Summary
A common theme throughout my life is my natural inclination to be helpful to my community, friends, and family. I have found a sense of fulfillment knowing my gifts are being shared with the world. Through my jobs of restaurant and hospitality, dental assisting, and direct client therapy. I have encountered people of various moods, disorders, emotional states, and food dissatisfaction that have all taught me the important role of humility and respect for anyone I encounter. As I look ahead, I realize that my past and current jobs have challenged me to grow and has led me to journey of occupational therapy. This field is where I believe my skillset will be most utilized and where my passion continues to flow. To be able to help people in trying times such as rehabilitation will be an honor.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Therapist
Behavioral Autism Therapies
01.2024 - Current
- Documented patient information through analyzing data, interview notes, and identified and diagnosed nature of clients' problems.
- Kept track of progress and record of over at least 15 separate goals per client.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Cultivated a healthier relationship with discipline and self-regulation.
- Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client and adjusted when needed.
- Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
- Professionally deescalated and calmed down individuals in high stress states.
Advanced Team Member
Chick-Fil-A
04.2021 - Current
- Responded to customer inquiries immediately, listening thoroughly and providing individualized support for various requests.
- Treated associates with respect and courtesy.
- Excelled in team-oriented work and sense of urgency.
- Complied with company policies, procedures and ethics standards, supporting employee satisfaction through regular check-ins and utilizing our "guest-first mindset"
- Remained level-heading during high stress hours where we send out 100's of orders ever day.
- Prepped and delivered large catering orders worth $500+ of food and products.
- Memorized guests orders and requests in order to ensure proper fulfillment of orders.
- Maintained clean and sanitized, and well-stocked storefront.
- Trained newly hired employees on routine tasks and customer service.
- Applied the high Chick-Fil-A standards when it came to food safety, hospitality, creating memorable encounters, efficiency, and being a good steward of the job entrusted to us.
Dental Assistant
Arrow Smile Dental
03.2020 - 04.2021
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Volunteer
Wonderkind Pediatric Therapy
10.2022 - 02.2023
- Maintained sanitized, neat, and operational facilities to serve program needs.
- Completed daily domestic tasks in all areas of the clinic to ensure welcoming hospitality and an inviting facility for kids and families.
- Kept case files updated, accurate and aligned with requirements.
- Analyzed research articles and shared findings with therapists for their treatment planning.
- Observed therapists during their sessions 2-3 times a day and remained vigilant for any needs I can help fulfill such as additional instruments or urgent cleaning.
Volunteer
IE Church
06.2016 - Current
- Studied the Bible with various people in my community
- Volunteered at rebuilding/repainting churches
- Helped out during food banks and other community service events
- Spent 16+ per two weeks serving through worship, communion, and technology issues
- Planned events and led events
Education
Bachelor of Arts - Psychology
University of California
Riverside05-2024
High School Diploma - International Baccalaureate Honors
Charter Oak High School
06.2020
Skills
- Time Management
- Caseload management
- Client motivation
- Ability to Multitask
- Functional behavioral assessments
- Executing BCBA treatment plans
- Collaborative Treatment Planning
- Behavior modification
- Experience with Autism spectrum disorder cases
- Engaging personality
- Hospitality and accommodation
- Organizing patient records and other documentations
- Leadership
Hobbies and Interests
- Singing
- Volleyball & Pickleball
- Painting & Pottery
- Dancing & movie watching
- Board game enthusiast (Catan, Ticket to Ride, Card games, etc.)
- Dog lover
Certification
- Life and Health Insurance License - CA Department of Insurance.
- Medical Terminology CE Certificate
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Behavioral Therapist
Behavioral Autism Therapies
01.2024 - Current
Volunteer
Wonderkind Pediatric Therapy
10.2022 - 02.2023
Advanced Team Member
Chick-Fil-A
04.2021 - Current
Dental Assistant
Arrow Smile Dental
03.2020 - 04.2021
Volunteer
IE Church
06.2016 - Current
High School Diploma - International Baccalaureate Honors
Charter Oak High School
- Life and Health Insurance License - CA Department of Insurance.
- Medical Terminology CE Certificate
Bachelor of Arts - Psychology
University of California
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