Brooklyn Ladouceur
Ottawa,ON
Summary
Motivated and adaptable professional with diverse experience across various industries, eager to contribute to any part-time role. Known for strong problem-solving skills, a positive attitude, and a commitment to high-quality work, I am confident in my ability to make a valuable contribution to any organization. Dependable, detail-oriented, and ready to step in and help wherever needed.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
Royal LePage Performance Realty
Ottawa, ON
03.2022 - Current
- Lead Generation: Door Knocking, Cold Calling, Community Events, Neighborhood Letter Walks, etc..
- Showing prospective properties to clients while identifying potential issues in the home
- Writing Representation Agreements and Offers, sending documents for signature, reviewing all documents and ensuring the clients fully understand all clauses and conditions
- Marketing through social media and in-person
- Helping people from all walks of life with their specific real estate needs
Key Holder
NRML Clothing Inc
Ottawa, ON
11.2022 - 04.2024
- Supervised bank deposits and security procedures to support store opening and closing.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Supervised floor staff and customers at all times to ensure loss-prevention and standard operations were top of mind.
Office Manager
Ottawa Real Estate Team
Ottawa, ON
02.2021 - 03.2022
- Listing preparation, management and marketing
- Offer preparation and presenting
- Overseeing office operations and supplies
- Client care, management and coordination
- Buyer Agent duties: taking clients for showings, writing offers, following up with mortgage agents and lawyers
Shift Manager
Curbside Fries
North Bay, Ontario
07.2020 - 09.2020
- Prioritized service to develop relationships and improve customer regularity.
- Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
- Optimized small workspace to maximize utility of sometimes cramped food truck working area.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Shift Manager
Twiggs Coffee Roasters
North Bay, ON
03.2014 - 06.2019
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
- Resolved customer complaints and reported issues to senior management.
Cashier/Sales Associate
Sportchek/FGL Sports
North Bay, ON
08.2015 - 05.2019
- Performed opening, operating and closing duties in multiple areas of the store including softgoods, outdoors, and footwear.
- Helped customers find specific products, answered questions and offered product advice.
- Prepared registers for day and cashed out at end of day as well as preparing deposits and money orders.
Education
Diploma - Real Estate Sales Representative
Humber College
Toronto07.2021
Skills
- Verbal and written communication
- Time management
- Teamwork and collaboration
- Customer service
- Organization and efficiency
- Technologically savvy
- Detail-Oriented
- Workplace maintenance
Certification
- First Aid + CPR Certified (Exp 10/25/2023)
- WHMIS Trained
- Security Guard License
Timeline
Key Holder
NRML Clothing Inc
11.2022 - 04.2024
Operations Manager
Royal LePage Performance Realty
03.2022 - Current
Office Manager
Ottawa Real Estate Team
02.2021 - 03.2022
Shift Manager
Curbside Fries
07.2020 - 09.2020
Cashier/Sales Associate
Sportchek/FGL Sports
08.2015 - 05.2019
Shift Manager
Twiggs Coffee Roasters
03.2014 - 06.2019
Diploma - Real Estate Sales Representative
Humber College
- First Aid + CPR Certified (Exp 10/25/2023)
- WHMIS Trained
- Security Guard License
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