Briann Peters Engedahl
Calgary,Canada
Summary
Im a Registered Dental Assistant with eight years of experience seeking professional growth with Medavie Blue Cross. Transitioning into the dental insurance industry, I bring a strong foundation of dental knowledge, administrative processes, and insurance coordination from my role as a Registered Dental Assistant. My clinical experience, knowledge of dental topics, and understanding of insurance policies will seamlessly transfer into this new role. I am eager to apply my expertise and contribute as a valuable member of the Medavie Blue Cross team while continuing to grow in a dental related field.
Overview
14
14
years of professional experience
Work History
Lead RDA II/ Admin
Stephen Avenue Dental Choice
04.2021 - 05.2025
- Self-motivated, with a strong sense of personal responsibility. Supported team members in achieving clinic goals, fostering a collaborative and high-performing environment.
- Trained and mentored new employees, ensuring a smooth onboarding process and competency in clinical procedures.
- Worked effectively in fast-paced environments.
- Implemented and enforced Infection Prevention and Control (IPC) protocols, ensuring compliance with the latest standards.
- Oversaw inventory management, including ordering supplies and maintaining optimal stock levels for clinical operations.
- Maintained accurate and confidential patient records, ensuring compliance with industry regulations and best practices.
- Provided comprehensive patient care, including routine examinations, medical and dental history updates, vital sign monitoring, clinical observations, charting, and treatment planning.
- Prepared and sanitized treatment areas, ensuring proper procedure setup, breakdown, and sterilization of instruments.
- Assisted chairside with a variety of dental procedures, including restorative, surgical, endodontic, cosmetic, and Invisalign treatments.
- Performed clinical treatments, including in-office tooth whitening, child and adult prophylaxis, fluoride applications, and desensitizing treatments.
- Managed administrative tasks, including answering phone calls, coordinating with insurance providers, scheduling appointments, processing insurance claims and pre-determinations, collecting payments, and maintaining spreadsheets.
Lead RDA II/ Admin
5th Avenue Dental Centre
05.2019 - 04.2021
- Managed clinic operations, ensuring efficient workflow and compliance with all Infection Prevention and Control (IPC) protocols.
- Monitored and enforced sterilization protocols, ensuring all procedures remained up to date and adhered to industry standards.
- Oversaw supply inventory and ordering, maintaining optimal stock levels for seamless clinical operations.
- Provided comprehensive patient care, including medical and dental history updates, vital sign monitoring, clinical observations, charting, treatment planning, and oral hygiene instruction.
- Prepared and sanitized treatment areas, ensuring proper setup and breakdown of procedures and strict adherence to sterilization protocols.
- Assisted chairside during various dental procedures, including restorative, surgical, endodontic, cosmetic, and Invisalign treatments.
- Performed clinical treatments, including in-office tooth whitening, child and adult prophylaxis, fluoride applications, and sealant placements.
- Handled administrative responsibilities, including answering phone calls, scheduling appointments, processing insurance claims and pre-determinations, and collecting patient payments.
Dental Assistant II
Centennial Smiles Dental
08.2017 - 05.2019
- Delivered routine patient care and education, including updating medical and dental histories, monitoring vital signs, and providing personalized oral health instructions.
- Maintained and updated patients’ digital charts, ensuring accuracy and compliance with privacy regulations.
- Prepared and sanitized treatment areas for myself and colleagues, ensuring proper procedure setup, breakdown, and adherence to sterilization protocols.
- Provided chairside assistance for a variety of dental procedures, including restorations, crown and bridge work, surgical extractions, root canals, and cosmetic dentistry.
- Coordinated setup and breakdown for medical and cosmetic Botox injectable treatments, ensuring a safe and efficient workflow.
- Managed Invisalign protocols, including obtaining patient consent, providing education, and taking PVS impressions.
- Assisted with sleep apnea testing, educating patients on treatment options and facilitating the use of oral sleep appliances.
- Performed clinical treatments, including child and adult prophylaxis, fluoride applications, desensitizing treatments, and sealant placements.
Customer Services Attendant
Calgary Telus Convention Centre
09.2011 - 01.2020
- Provided frontline customer service, ensuring a welcoming and positive experience for guests.
- Responded to guest inquiries regarding convention services, registration, travel directions, and local recommendations for shopping, dining, and entertainment.
- Managed coat check operations, including handling transactions, maintaining accurate records, and resolving customer concerns efficiently.
Education
Certificate - Dental Assisting
Southern Alberta Institute of Technology (SAIT)
Calgary, AB06.2017
High School Diploma - undefined
Bowness High School
Calgary, Alberta06.2011
Skills
- Comprehensive dental expertise
- Clinical dental experience
- Accurately maintain clinical records
- Administrative duties
- Dental claims processing
- Drafting pre-determination documents
- Teamwork and collaboration
- Friendly, Positive attitude
- Time management
- Attention to detail
Languages
English
Native or Bilingual
License
Registered Dental Assistant (RDA) – College of Alberta Dental Assistants (CADA)
Timeline
Lead RDA II/ Admin
Stephen Avenue Dental Choice
04.2021 - 05.2025
Lead RDA II/ Admin
5th Avenue Dental Centre
05.2019 - 04.2021
Dental Assistant II
Centennial Smiles Dental
08.2017 - 05.2019
Customer Services Attendant
Calgary Telus Convention Centre
09.2011 - 01.2020
High School Diploma - undefined
Bowness High School
Certificate - Dental Assisting
Southern Alberta Institute of Technology (SAIT)
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